Front Office Manager

2 days ago

Sydney, Australia Marriott Full time

As a world-class leader in the travel industry, there’s no better place to make your mark. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family.

**JOB SUMMARY**

Assists the Operations Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.

**What we are looking for**:

- A genuinely warm & welcoming demeanour
- Guest relations or front office supervisory or management experience
- Opera PM experience preferred
- Personable communication skills
- Availability to work weekends and night shifts
- Energising motivation - its infectious - no job is too big or too small
- A passion for the industry, a want to be the best in service - and the best in lifestyle
- Ability to work in a high-pressure environment, including the management of safety and security situations

**What you will do**
- Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
- Develops specific goals and plans to prioritize, organize, and accomplish your work.
- Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
- Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
- Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.
- Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.

**Perks, Rewards, Motivations**
- FREE PARKING
- Discounts on hotel rooms including all properties within the Marriott International group
- Discounts on food & beverage across all our hotels
- Internationally recognised training programs by Marriott International

**What you will do**
- Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
- Develops specific goals and plans to prioritize, organize, and accomplish your work.
- Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
- Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
- Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.
- Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.

  • Front Office Manager

    4 days ago

    Sydney, Australia Marriott International, Inc Full time

    **Additional Information** **Job Number**24162925 **Job Category**Rooms & Guest Services Operations **Location**Sydney Harbour Marriott Hotel at Circular Quay, 30 Pitt Street, Sydney, New South Wales, Australia, 2000 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Responsible for all front office functions and...

  • Front Office Manager

    6 days ago

    Sydney, Australia Marriott International, Inc Full time

    **Job Number** 23030396 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Grand Sydney Hyde Park, 161 Elizabeth Street, Sydney, NEW SOUTH WALES, Australia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering front office...

  • Front Office Manager

    1 week ago

    Sydney, Australia Impel Management Pty Ltd Full time

    Competitive salary on offer - Amazing company culture - Great career progression opportunities My client is seeking a diverse, talented and experienced Front Office Manager. This position is responsible for the day-to-day operation of Front Office, Concierge and Night Audit ensuring achievement of business objectives and profitability through effective...

  • Front Office Manager

    16 hours ago

    Sydney, Australia SOFITEL Full time

    **Company Description** Live the French Way, Discover Sofitel Darling Harbour**_._** Outstanding people make it all happen and we are committed to creating an energising, rewarding and exciting work environment. Become part of a culture that is dedicated to executing exceptional luxury experiences for our guests. - Lead by example in demonstrating...

  • Front Office Manager

    2 weeks ago

    Sydney, Australia AA Appointments Full time

    **FRONT OFFICE MANAGER** **LOCATION: SYDNEY CBD** **SALARY: $83K + Super + Benefits** **ABOUT YOUR NEW EMPLOYER** When it comes to luxury, location and award-winning dining, this is one of the best five-star hotels in Sydney. Benefit from international career opportunities, discounted global accommodation and excellent facilities. **YOUR DAY** Reporting...

  • Assistant Front Office Manager

    2 days ago

    Sydney, Australia Marriott Full time

    With more than 330 managed locations in more than 20 countries Courtyard by Marriott offers a refreshing environment that helps guests stay connected and balanced. Working at Courtyard, you'll ensure guests have a smooth, productive stay that meets their personal and business needs. Find Your World at Courtyard by Marriott. Courtyard by Marriott North Ryde...

  • Assistant Front Office Manager

    2 days ago

    Sydney, Australia Marriott International, Inc Full time

    **Job Number** 23032321 **Job Category** Rooms & Guest Services Operations **Location** Pier One Sydney Harbour Autograph Collection, 11 Hickson Road, Sydney, NEW SOUTH WALES, Australia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management Pier One Sydney Harbour is Sydney’s leading lifestyle hotel, designed...

  • Assistant Front Office Manager

    6 days ago

    Sydney, Australia Marriott International, Inc Full time

    **Job Number** 23051090 **Job Category** Rooms & Guest Services Operations **Location** Sydney Harbour Marriott Hotel at Circular Quay, 30 Pitt Street, Sydney, NEW SOUTH WALES, Australia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Rooms Division Manager in administering...

  • Front Office Manager

    6 days ago

    Sydney, Australia Oaks Hotels Full time

    **Company Description** Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe...

  • Front Office Manager

    16 hours ago

    Sydney, Australia Elysia Wellness Retreat Full time

    **Company Description** Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe...