P&C Generalist

MyPass Global is a multi-award-winning workforce compliance software company. Our cutting-edge technology helps companies in high-stakes industries reduce risk, save up to 70% on back-office costs, and create safer work environments through our digital workforce solutions.

With our industry-first digital Skills Passport, workers can seamlessly manage their training and competency information. In essence, we are building a global worker credentialing platform designed to create safer, more connected, and agile workplaces. As we rapidly expand with offices worldwide, we are seeking the next generation of innovative MyPassers to join us in shaping the future of our industry.

**The role**: The key purpose of this role is to support HR activities within your region and across the business where required. This role will work closely with the P&C Manager and Talent Acquisition team to support and deliver on activities across recruitment, employee relations, performance management, compensation and benefits administration, compliance and general HR activities. In addition to BAU, this role will be responsible for delivery of key projects.
- The P&C Generalist is responsible for supporting and delivering People & Culture related processes in their region, including recruitment, onboarding, engagement, performance, equipment, document & file management, compliance, payroll.

**Day to day**:

- Act as a trusted contact for employee enquiries, concerns, and conflict resolution.
- Provide guidance on company policies, procedures, and best practices.
- Assist with workplace issues, conduct investigations into complaints, and escalate complex matters as needed.
- Support managers with performance appraisals, goal setting, career development, and performance improvement plans.
- Coach managers on effective team management and employee engagement.
- Assist with recruitment activities, including scheduling interviews, phone screens, reference checks, and contract preparation.
- Ensure a seamless onboarding experience by managing checklists and partnering with managers.
- Improve and iterate recruitment and onboarding processes for consistency and efficiency.
- Manage employee records across HR systems, ensuring compliance and data accuracy.
- Act as the SME on policies, providing advice and maintaining adherence to legal standards.
- Oversee reporting on turnover, retention, headcount, and other HR metrics.
- Update and maintain HR policies and handbooks as needed.
- Coordinate engagement initiatives, including pulse surveys, wellness events, and monthly company All-Hands meetings.
- Address retention challenges by running feedback sessions and identifying opportunities for improvement.
- Act as a cultural ambassador, promoting company values and high behaviour standards.
- Advise on compensation and benefits, including salary benchmarking and the annual review process.
- Partner with Finance to streamline payroll and resolve issues.
- Oversee onboarding activities, covering compliance, systems access, inductions, and role-specific training.
- Provide strategic HR guidance to senior leaders and department heads.
- Address talent gaps, organisational challenges, and retention strategies to align with business goals.

**Our ideal MyPasser**:

- Experience aligning HR initiatives with business objectives and develop long-term strategies to support organisational growth.
- Proficiency in managing employee relations issues, including conflict resolution, performance management, and disciplinary actions.
- Strong understanding of Australian employment laws and regulations, with the ability to develop and implement P&C policies and procedures to ensure legal compliance and mitigate risk.
- Skill in managing organisational change initiatives, including communication strategies, stakeholder engagement, and resistance management.
- Capability to analyse HR metrics and trends to inform decision-making and drive continuous improvement initiatives, as well as prepare regular reports for senior management.
- Proven ability to build effective partnerships with business leaders and departments, providing HR guidance and support to achieve strategic objectives.
- Experience in developing and implementing initiatives to enhance employee engagement, foster a positive workplace culture, and promote diversity and inclusion.
- Strong interpersonal skills and the ability to mediate conflicts and facilitate difficult conversations between employees and managers.
- Excellent verbal and written communication skills, with the ability to effectively communicate P&C policies, procedures, and initiatives to all levels of the organisation.

**Life at MyPass**:

- Flexible Hybrid - Ability to mix your working week between the MyPass office and your home office
- Paw Friendly - Pet-friendly office in the CBD
- Celebrate You - Gift cards on your work anniversaries
- Be Healthy - Wellbeing policy with a strong focus on whatever makes you feel good from the