Key Account Manager

2 days ago


North Sydney, Australia EssilorLuxottica Full time

We are **EssilorLuxottica,** a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. We bring together the expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, creating a vertically integrated business that is uniquely positioned to address the world’s evolving vision needs. We craft exclusive eyewear brands **Ray-Ban, Oakley**, **Oliver Peoples, Persol, Costa** and more, alongside esteemed licensed brands such as **Tiffany & Co, Burberry**, and **CHANEL** whilst our cutting-edge lenses **Varilux**and **Transitions** lead the industry in innovation. In **Australia**and** New Zealand,** we operate the iconic retail and eye care brands**:Sunglass Hut, Oakley, OPSM, Ray-Ban**and **Laubman & Pank.**Every day, EssilorLuxottica’s _190,000 employees in 150 countries _work towards a common mission to help people _see more and be more._

The **Key Account Manager** is responsible for overseeing and expanding a portfolio of strategic wholesale accounts, with a strong focus on the ophthalmic lens category. This **_12-month maternity leave_** contract is critical to supporting sustainable growth through building partnerships, providing product education and leading business planning across the independent optometry sector and with our key Health Fund partnerships
- This role will have a small travel requirement traveling approximately 3 times a year for a few days at a time. This travel might be within NSW, Victoria or along the Eastern seaboard._

**Requirements for Success**
- Manage a portfolio of key wholesale accounts, driving commercial outcomes across EssilorLuxottica’s lens and frame offerings.
- Build and implement joint business plans that align with customer goals and company priorities.
- Educate partners on lens technologies and product innovations to support in-practice adoption and differentiation.
- Monitor account performance and category trends to identify growth opportunities and deliver actionable insights.
- Work closely with teams across Professional Services, Marketing, Customer Service, and Supply Chain to ensure a seamless customer experience.
- Deliver engaging commercial presentations and training sessions that influence conversion and category performance.
- Lead negotiations on trading terms and promotional activity in line with broader commercial strategies.
- Support customer engagement with digital platforms to streamline processes and improve service.
- Provide timely reporting and manage the sales pipeline to keep internal stakeholders informed.

**Skills & Experience**
- Bachelor’s degree or Certificate in Business, Optometry or a related field (preferred)
- Minimum 4 years’ experience in key account management, B2B sales, or business development, ideally within the optical, medical device, or FMCG sectors
- Solid understanding of ophthalmic lenses, optical practice workflows, or clinical settings is highly regarded
- Strong commercial mindset with the ability to interpret data and turn insights into strategic actions
- Confident communicator with excellent presentation and stakeholder engagement skills
- Self-driven, resilient, and professional in approach
- Comfortable using Microsoft Excel, PowerPoint, and CRM platforms

**Working at EssilorLuxottica**

A career with EssilorLuxottica will offer you rewarding experiences and the opportunity to develop your skills every day. Working at our head-office located in North Sydney, you will enjoy:

- A generous yearly product allowance for you to spend across our portfolio of brands
- Wellness amenities including reformer a Pilates studio, Yoga classes, Personal training and Bike storage.
- Abundance of local cafes, a major shopping centre and close to public transport facilities
- Global volunteering opportunities through our OneSight Foundation
- Wide range of career opportunities across the EssilorLuxottica network
- Complimentary full-time concierge services offering an exclusive hotel-style experience
- Options for a hybrid working environment

As an inclusive, team-first company, our people are at the core of everything we do.

We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage.

We value flexibility and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing.

We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating better experiences - for our customers and for each other.


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