Market Services Officer

1 week ago


Jandakot, Australia ATCO Gas Australia Full time

We have an exciting career development opportunity for a full-time permanent Market Services Officer within our Billing & Market Services team in Jandakot.

**Key Role Accountabilities**:

- Contribute to the administration of day-to-day customer services activities through the monitoring and maintenance of data within the customer billing system including:

- Validation of meter readings;
- Maintain records of metering data
- Actioning work orders and queries from the retailers;
- Assist with investigating and resolving data anomalies and customer queries
- Liaises with retailers, customers and key stakeholders on metering data queries ensuring a high level of customer service is provided.
- Assist with the running of daily operations & adhoc tasks

**Preferred skills and experience**
- Experience in a similar administration position ideally within utility industry
- Proactive with an eye for quality and high attention to detail.
- Excellent computer skills including the ability to utilise MS Office Suite. Previous experience with ERP systems would be beneficial
- Highly organised with time management skills to effectively deliver multiple priorities.

**Benefits**:

- Access to additional purchased leave
- Novated Lease and Car Benefits
- Employee Share Purchase Plan
- Access to corporate discounts, including health insurance, banking and fitness clubs.
- Become a member of the Energy West Social Club
- Access to ATCO's Employee Assistance Program

Covid Information

ATCO is committed to keeping all employees safe and healthy. As a result, all applicants progressing to the interview stage will be asked to provide proof of Covid Vaccination.



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