Operations Supervisor

Overview:
**About us**

Melbourne International RoRo and Auto Terminal Pty Ltd
**(MIRRAT)** is a wholly-owned Australian subsidiary of Wallenius Wilhelmsen Terminals Holding (WWTH). Safety, sustainability, efficiency, and innovation are at the heart of our DNA and is reflected in the way we approach everything we do. International best practice systems and processes support our operations to ensure a smooth flow of cargo and unmatched ease of doing business.

Our objective is to provide the global benchmark for Automotive and RoRo terminals. We are committed to a strong environmental focus with the aim of being an industry leader in the provision of solutions that minimise impacts on the local environment and community.

MIRRAT is located in Port Melbourne and is a 3 berth, 187,000 sqm facility with 14,500 car slots. We offer a range of integrated on-wharf solutions including vessel berthing, vehicle storage, quarantine washing, and logistics for a wide range of automotive, rolling equipment, and breakbulk products.

The MIRRAT Team handles a broad range of shipment and cargo types including well-known vehicle, mining, and agricultural equipment brands, as well as a wide range of other cargo types including specialty cars, boats, caravans, helicopters, and everything in between.

**Job Description**:
**About the Role**

MIRRAT is looking for an Operations Supervisor based in Port Melbourne, Victoria, reporting to the Operations Manager MIRRAT - Terminal Services. The Operations Supervisor will be responsible to lead and manage the operational functions of the MIRRAT facility ensuring that its activities achieve optimal performance, in terms of productivity, safety and customer satisfaction. The incumbent will be required to promote and achieve a culture focused on continuous improvement, safety, and productivity while also being able to identify and execute continuous improvement initiatives to improve terminal safety, terminal efficiency, and cargo quality.

**Main responsibilities**:

- Lead from the front, setting an example in all areas by always conducting yourself in a professional manner and adhering to the company code of conduct, policies, and procedures.
- Ensure that all operational activities and performed safely in accordance with relevant safe working procedures.
- Ensure all staff meet the training and skills requirements to carry out the defined activities, including training and development.
- Manage operational execution, based on input from the Planning and Cargo Manager, including allocation of activities related to cargo receiving and delivery, crane lifts, and upkeep (5S)
- Tracking of performance, through agreed KPI’s and systems, identifying improvement areas and implement (agreed) improvement areas.
- Support the overall objectives of the MIRRAT business and the leadership team, including working closely with other internal and external stakeholders to achieve optimal results and performance.
- Conduct performance reviews for MIRRAT operations staff as per the Go Grow Succeed process.
- Ensure Team Leaders/yourself are managing staff performance and behaviour, resolving issues, implementing corrective actions and following up on improvements with individuals and management.

Job Requirements:
**Required Experience and Qualifications**
- Tertiary qualification in Logistics, International Trade, Economics, Business Management, or similar is advantageous.
- Minimum of 5 years’ experience working at a supervisory level, preferably in an automotive, heavy machinery, logistics environment or similar.
- Must have a have a highly technical aptitude and understanding
- Tertiary qualification and/or proven experience utilising DMAIC and Six Sigma in Logistics principles advantageous

**Personal Attributes**:

- Highly developed communications skills that seamlessly incorporates both offline (traditional) and online (digital) channels to suit a range of stakeholder requirements fostering trust and building win-win relationships
- Ability to motivate teams, and support initiatives that drive an engaged workforce and positive workplace culture
- Able to work well under pressure, action orientated, and results driven
- Strong planning and proactive organisational skills
- Knowledge of OH&S requirements, legislation, and processes.
- Demonstrating critical thinking skills, self-awareness and ability to manage self and others

**Some of our benefits include.**
- Free corporate discounts at WalWil Rewards Oceania.
- Working in a challenging, fun, friendly and inclusive team-oriented environment.
- Fantastic Safety and well-being culture.
- WGEA-compliant employer of choice.
- Market leader Parental Leave scheme.
- Complimentary fruit.
- Free Laptop and phone
- Free Employee Assistance Program Access
- Superannuation benefits
- Professional development and training

**.