Digital Learning Advisor

$93,066 - $98,730 (G06), plus 17% superannuation
- Full time, continuing (permanent) contract
- Based at our vibrant Curtin Bentley campus

**Job Reference: 954227**

**About us**
**Curtin Learning and Teaching is fostering excellence in learning and teaching practice. To achieve this, we support excellence in course design, assessment, quality learning and learning engagement. At the heart of our approach to learning we advocate active learning, problem-based learning and a focus upon activities and work integrated learning.
***Your new role**
**LITEC (Learning Innovation and Teaching Excellence Centre) are seeking a Digital Learning Advisor to provide first-point-of-contact for Learning Technology queries and provide guidance and assistance to academic staff in optimising the use of digital technologies for online learning activities.

This is a great opportunity to build on your Learning Technology support skill set and be part of close-knit team of Support Advisors, Coordinators and Learning Designers to enhance the Student and Staff Experience in the online learning domain.

**In this role you will**:

- Analyse, diagnose and solve issues and prevent user problems associated with front line support of learning and teaching technologies.
- Provide a high quality, customer-focused service, adopting a proactive approach to encouraging the use of technologies in ways that will enhance the teaching and learning experience.
- Organise and facilitate professional learning for academic and professional staff across the University through individual consultations, workshops and information sessions.
- Assist with managing all delivery aspects of Curtin enterprise learning systems.
- Maintain relationships with Faculty Learning Engagement Teams (FLETs) and Unit Coordinators; and maintain effective lines of communication with Support Officers, Coordinators of Learning and Teaching.

**We are looking for someone with**:

- A relevant degree with technology support experience, or an equivalent combination of relevant experience and/or education/ training.
- Demonstrated analytical and technical skills in diagnosing, solving, and preventing user issues with various teaching and learning technologies, including experience with Learning Management Systems such as Blackboard, Moodle, or Canvas.
- Proven time management and organisational skills, with the ability to manage multiple priorities effectively.
- Highly developed interpersonal and communication skills to engage professionally and effectively with academics, staff, and stakeholders at all levels.
- Strong problem-solving skills with the ability to prioritise tasks and deliver high-quality service in a customer-focused environment.
- Demonstrated accuracy in data entry, information retrieval, and record management, along with proficiency in using a variety of software programs.
- Extensive practical knowledge of Learning Management Systems and associated online learning technologies.
- Experience in writing and designing user-friendly work instructions and training materials for end-users would be advantageous.

**Role Requirements**:

- As this is a continuing (permanent) role, you will require permanent work rights in Australia to be considered.

**About Curtin University**

**What We Offer You**:
Situated on Whadjuk Nyungar Country, our vibrant Bentley campus includes an art gallery, gym, childcare and medical centre, bus station, accessible parking and endless food options including a supermarket. Aside from the vibrant campus life, we offer more than just a job. Curtin offers a wide range of generous benefits, including additional leave, salary packaging, health and wellbeing services and an array of discounts for retail, travel and much more. For more information, check out our benefits page

**Join Us**

**If this sounds like your next role, please click APPLY NOW and provide the following documents**:

- CV
- Cover Letter addressing the selection criteria in the advert

**Applications close: Wednesday, 26 February 2025.**
- Curtin reserves the right at its sole discretion to withdraw from the recruitment process, not to make an appointment, or to appoint by invitation, at any time. We reserve the right to remove the advert earlier than the date on the advert._