E-commerce Manager

2 days ago


Silverwater, Australia Tile House Full time

**Key Responsibilities**
- **Platform Management**:
Manage day-to-day operations of the company’s e-commerce website(s) and marketplaces (e.g., Amazon, eBay, Shopify,Kogan,Woolworths)
- **Sales & Performance**:
Develop and execute strategies to drive online sales growth, improve conversion rates, and increase average order value (AOV).
- **Digital Marketing Collaboration**:

- **Product Management**:
Oversee product listings, pricing, descriptions, categories, and merchandising to ensure accurate and compelling presentation.
- **Analytics & Reporting**:
Monitor KPIs such as traffic, conversion, bounce rates, cart abandonment, and customer lifetime value. Use data insights to refine strategies.
- **Customer Experience (CX)**:
Ensure a smooth and intuitive online shopping experience, from site navigation and search functionality to checkout and customer service integration.
- **Inventory & Fulfillment**:
Work with operations/logistics to manage stock levels, delivery timelines, and returns processing for online orders.
- **Technology & UX**:
Collaborate with developers and designers to improve site performance, implement new features, and optimize mobile responsiveness.

**Preferred Qualifications**
- Experience managing marketplaces (Amazon, eBay, etc.)
- Knowledge of ERP/inventory systems and fulfillment processes
- HTML/CSS or front-end dev familiarity is a plus
- Experience in B2B or D2C e-commerce environments

**Key Competencies**
- Strategic thinking with a data-driven approach
- Problem-solving and adaptability
- Leadership and team collaboration
- Detail-oriented with strong organizational skills
- Customer-centric mindset

Pay: $63,301.57 - $80,000.00 per year

Work Authorisation:

- Australia (required)

Work Location: In person

Expected Start Date: 04/08/2025


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