Practice Manager

**About Diverse Care Management**:
Diverse Care Management was established in 2018 with operations initially commencing in metropolitan Sydney and expanding to Queensland.

Diverse Care Management provides a comprehensive array of allied health care solutions including recruitment, training, staff management, business improvement strategies as well as healthcare fit out solutions tailored to our clients’ needs.

We are one of the fastest growing and most successful company in the industry led by an experienced management team combined with quality services delivered by specialist team members.

We provide quality, locally trained allied health service providers and support staff that are specialised in their scope of service.

Diverse Care Management offers services to a variety of organisation settings including allied health centres, medical centres and healthcare organisations.

Diverse Care Management has rapidly built a strong reputation in delivering record performance and consistent results, whilst offering a collaborative and progressive work environment offering unlimited career and personal growth opportunities.

**The Role**:

- We are seeking a full time permanent Practice Manager to join us in Southwest and Western Sydney regions.
- Travelling is required to different practice locations.

**Key Responsibilities**:

- Managing all operational elements, including policies, procedures and compliance.
- Review and monitor systems, processes, and procedures and recognise and implement changes and improvements as necessary.
- Maintain awareness of current and introduced legislation ensuring the business is compliant with statutory regulation and regulatory obligations.
- Manage accurate financial records, budgets, allocations, payroll, analysing data and reporting.
- Drive a strong culture of safety, respect, and quality that permeates all aspect of Practice operations.
- Effective, positive supervision and Leadership of Team Members to ensure the smooth running of practice functions including and not limited to rosters, stocks/equipment ordering and accounts reconciliation.
- Supervision and training of Administrations, Lead Administrations, Assistant Practice Managers and their roles including utilisation of competency log and periodic performance reviews.
- Carry out and attend regular in-person and virtual Team Member meetings at various sites and ensuring accurate and correct documentation and recording.
- Addressing any Team Member concerns/complaints and formulating strategies and solutions.
- Forecasting and drafting of Team Members working schedules and Site timetables in accordance with allocated budget.
- Liaising with external third parties when required.
- Drafting up of employment agreement and services agreement for Team Members and external third parties.
- Organise the renewal, maintenance and tracking of company policies and Team Members’ relevant registration.
- Assisting in new site setup including roster internet, electricity, phone systems, HICAPS and insurance policies.
- Providing Executive Support to Management and Directors.
- Travelling is required to different practice locations.

Why Work for Diverse Care Management?
- Multi-state, market-leading, non-corporate and non-franchised company.
- Successful and sustainable growth model.
- Full-time permanent position offering stability and work-life balance.
- Attractive above market remuneration.
- Performance incentives.
- Excellent platform to learn, explore and to work closely with other health professionals such as Doctors, Specialists, Physiotherapists, Exercise Physiologists, Occupational Therapists, Psychologists, Speech Pathologists, Dietitians and Podiatrists.
- Supportive, fun and collaborative environment.
- Working together with an experienced Team and supportive staff.
- Career progression and opportunities to be part of the Senior Management Team.
- Professional development funding.

**Our Values**:

- We Care.
- We Listen, Talk and Action.
- We Work, Rest and Play.
- We are Accountable.
- We are a Team.
- We Achieve and Win.
- We Exceed Expectations.
- We Improve, Adapt and Evolve.

About You:

- Minimum of 3 years’ experience within Leadership and Management.
- Qualification in Business Administration highly regarded, yet not essential.
- Organised Team player who is willing to adapt, learn and improve.
- Commitment to exceptional customer service and patient care.
- Excellent interpersonal, communication and writing skills.
- Ability to identify areas for improvement and implement changes.
- Coachable and open to feedback.
- Entrepreneurial aspirations.
- Valid police check and working with children check.
- Current drivers license and own vehicle.
- Cultural awareness and foreign language capabilities an advantage.

Should you have further enquiries and would like to discuss further contact us on **0478 818 364.**

**Salary**: From $75,000.00 per year

Schedule:

- 8 hour shift

Ability to commute/reloc