Customer Service Officer

3 days ago

Perth, Australia Sika Corporation Full time

**ABOUT THE ROLE**
Join our team in a fast-paced
- **Call Centre Customer Service Officer **role based in our
- **WA **Branch.
- Reporting directly to the Customer Service Supervisor, this dynamic role will have you working closely with our Sales Representatives, assisting with customer service and advising clients on our Sika products.

**Exciting Challenges**

**SNAPSHOT OF YOUR DAY**:

- Answer incoming calls and making outbound calls
- Order entry and processing
- Process invoices and credits
- Customer support and enquiries
- Liaise with freight providers for delivery coordination
- Provide assistance to Sales and Logistics teams

**We Need Your Skills**

**ABOUT YOU**

To be successful within this role, you will:

- Proven 12 months experience within a Call Centre environment or similar role
- Have a strong understanding of Customer Service principles
- Be self-motivated, quick leaner, with a can do attitude
- Have excellent interpersonal / communication skills and attention to detail
- Have excellent computer skills / administrative skills
- Have strong attention to detail and ability to identify and prioritise requirements

**Building Trust Every Day**

**WHO IS SIKA AUSTRALIA?**
Sika Australia is a well-established industry leader in the manufacturing of construction chemicals servicing Construction, Industry, Marine & Mining divisions across Australia. We are a Global Organisation with subsidiaries in over 100 countries around the world, we manufacture in over 200 factories with over 20,000 employees & an expanding team across Australia.

**Contact**

**WHY JOIN THE SIKA AUSTRALIA TEAM?**
- We offer a supportive working environment with a strong, positive company culture
- We invest in our employees - you will be provided with all relevant training and development
- Employee Benefits Program

Please click on the- Successful applicants will be required to undergo a Pre-Employment Medical including a drug and alcohol screen.**_ Sika Australia is proud to be an Equal Employment Opportunity employer._**

**_We value and seek diversity in our workforce._**

**Job Category**
- Customer Service

**Job ID**
- 12378BR

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