Senior Administrator

Senior Administrator

Ingleburn, NSW | Full-time

Take your administration career to the next level with Australia's leading floral business

The Lynch Group is seeking an experienced
Senior Administrator
to support our Wholesale Team. This is a dynamic, fast-paced role offering variety, responsibility, and the opportunity to make a real impact across multiple functions.

About the Role

As a Senior Administrator, you will take ownership of end-to-end administrative functions, overseeing order management, invoice processing, reporting, and compliance. You will liaise directly with customers, suppliers, warehouse staff, and transport partners to ensure a seamless flow of information and timely delivery of outcomes.

This highly varied role requires hands-on administrative expertise, the ability to identify process improvements, and mentoring of other team members to maintain coverage during absences and peak periods.

Key Responsibilities

Leadership & Oversight

• Take responsibility for the accuracy and timeliness of all administrative processes supporting the Wholesale Team.
• Act as a senior point of contact for escalations from customers, suppliers, and internal stakeholders.
• Provide guidance, mentoring, and support to administration colleagues, fostering a culture of continuous improvement.

General Administration

• Oversee order and invoice processing, ensuring compliance with company standards.
• Prepare reports, summaries, and presentations for management.
• Coordinate stock and logistics with warehouse and transport teams to maintain supply.
• Manage office administration including supplies, visitor coordination, and incoming calls.

Reporting & Data Integrity

• Manage reporting processes including store SOR credits and pallet hire/transfer reconciliations.
• Monitor interstate transfer systems, recommending and implementing process improvements.
• Coordinate IGA orders and support national event and activity planning.

Cross-Training & Process Improvement

• Build knowledge of all administration functions to provide leadership and coverage when required.
• Support procurement processes, including floral and potted product purchase orders.
• Recommend and implement workflow and process enhancements.

About You

• Proven experience in a senior administrative role, ideally within wholesale, FMCG, or logistics environments.
• Strong organisational and time-management skills, with the ability to manage competing priorities.
• Exceptional attention to detail, ensuring accuracy in documentation, reporting, and compliance.
• Strong communication and interpersonal skills, with the ability to manage stakeholder relationships at all levels.
• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint); SAP/FileMaker experience highly regarded.
• Proactive, solution-focused approach with demonstrated problem-solving skills.
• Experience mentoring or supporting junior team members (desirable).
• Exposure to floral and Potted consumer products is ideal but not a deal breaker.

What We Offer

• A senior-level role with responsibility and variety – no two days are the same.
• The opportunity to lead and mentor within a collaborative and supportive team.
• Exposure to a dynamic wholesale environment with national impact.
• Ongoing professional development through cross-training and process ownership.
• Staff discounts on our wide range of floral and potted products.