Customer Service

2 days ago

Ingleburn, New South Wales, Australia Blue Collar Full time $42,000 - $70,000 per year

Join our dynamic team as a Customer Service & Administration Representative in a modern, professional office environment.

We're looking for a skilled professional with excellent communication abilities and strong administrative expertise to provide exceptional support.

Position Details

Employment Type: Casual to Permanent Pathway

Hours: Monday to Friday, 8:00 AM to 5:00 PM

Start Date: Immediate

Compensation:

  • Casual Rate: $35 per hour
  • Permanent Role: $70,000+ annually, plus superannuation (after successful 4-month casual period)

Key Responsibilities

  • Deliver outstanding customer service via phone and email
  • Process orders and maintain accurate customer records
  • Perform data entry and administrative tasks with precision
  • Update and manage database systems
  • Support team operations through various administrative duties

Essential Requirements

  • Communication: Clear, professional English communication skills (essential for customer interactions)
  • Experience: Proven customer service and administrative experience
  • Technical Skills: Advanced computer literacy and attention to detail
  • Attitude: Positive, team-oriented approach with professional demeanor
  • Reliability: Dependable and ready to commence immediately

Packaging industry experience a bonus

What We Offer

  • Career Growth: Clear pathway from casual to permanent employment
  • Work Environment: Modern facilities with supportive team culture
  • Stability: Long-term career opportunities in an established organization
  • Team Culture: Collaborative, welcoming workplace that values each team member's contribution

Ready to Start Your Career Journey?

We're looking for someone who thrives in a fast-paced environment and takes pride in delivering excellent customer service.

If you're ready to join a team that invests in your success and provides genuine career development opportunities, we want to hear from you.

Job Types: Full-time, Permanent

Pay: $35.00 per hour

Benefits:

  • Employee mentoring program
  • Professional development assistance

Experience:

  • Manual handling: 1 year (Preferred)

Licence/Certification:

  • Order Picking Forklift Licence (Preferred)
  • Forklift Licence (Preferred)
  • Driver Licence (Preferred)

Work Authorisation:

  • Australia (Preferred)

Work Location: In person

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