Receptionist

4 days ago

Melbourne, Australia PFD Food Services Full time

**Based in Knoxfield**:

- **9 Month Fixed Term Contract**:

- **Great Team Environment**

With an extensive range of fresh meat and seafood, frozen, chilled and drygoods products, PFD has proven their unwavering commitment to their customers since 1943. In 2021 PFD formed a partnership with another proud Australian company, Woolworths Group.

The purpose of this role is to manage the National Office reception area including answering switchboard and greeting visitors.

**Key Responsibilities**

**Switchboard**:

- Control and answer switchboard promptly and efficiently.
- All phone calls are to be answered promptly and directed to the relevant extension number.
- Report any phone problems to IT and/or fix problems if possible.
- Keep Henderson Road phone list and National Branch list up to date and issue updates monthly or as required.

**Mail**:

- Open, date stamp and distribute all incoming mail as soon as possible. Follow up with Mail Plus if mail hasn’t arrived in regular time frame.
- Open, date stamp and distribute paperwork received in overnight satchels from branches, delivered each morning and throughout the day. Follow up with Toll if satchels haven’t arrived in regular time frame.
- Sort and distribute paperwork/deliveries to staff members when required from other departments/buildings or customers.
- Process outgoing Australia Post mail daily.
- Keep quantity of postage stamps on hand as required.
- Order Express Post envelopes from Mail Plus and keep on hand as required.

**General Administration**
- Distribute and fax Position Vacant notices to branches/employees and attach confirmation reports.
- Photocopy, bind and distribute induction manuals as required.
- Maintain copy of Staff Announcements in folder at Reception.
- Distribute BP statements on monthly basis.
- Distribute quarterly ‘Voice’ magazine to National Office employees.
- Record annual leave and absences from office so relieving staff are aware who to direct calls to.
- Various administration tasks assigned by different departments from time to time

**Key Competencies, Skills and Qualifications**
- Ability to handle a busy switchboard
- Minimum of five years reception experience
- Competent typing/word processing/spreadsheet skills and familiarity with Microsoft Word/Excel
- General office equipment experience such as photocopier/facsimile/binding machines etc
- Strong organisational skills
- Ability to undertake numerous tasks at once
- An eye for detail
- Ability to handle constant interruptions
- Ability to maintain a neat and tidy work area.

As part of our recruitment process, do you agree to undertake employment checks? These checks may include a medical assessment (including a drug/alcohol test and a Flu Vaccination), National Police History Check, Working With Children/Vulnerable Groups Check, 3rd dose of COVID-19 Vaccination Certificate and Licence Validation/Demerit Point Check.

Please note: We do not accept unsolicited CV's from Recruitment agencies / third parties and we will not be liable or responsible for any fees or costs associated with unsolicited CV's sent directly to Line Managers.

PFD Food Services is an Equal Employment Opportunity employer

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