Customer Service Desk

2 days ago

Essendon Fields, Australia LaManna Full time

Get To Know Us |
Welcome to LaManna, where flavours, aromas, and memorable moments come together to ignite joy within you. Being a leader in the retail food industry, we believe that food is more than just sustenance, it’s a treasure trove of culture, tradition, and innovation, all waiting to be discovered. We’re your guides to life’s culinary pleasures, embracing “the good things in life.”
Your Assignment |
We are seeking a dynamic and motivated Assistant Manager to join our team at LaManna. As an Assistant Manager, you will play a crucial role in supporting the Department Manager in overseeing daily operations of our Customer Service Department, managing staff, and ensuring an exceptional customer experience.

**Responsibilities**:

- Team Leadership: Assist in recruiting, training, and supervising retail staff to deliver outstanding customer service.
- Operations Management: Help maintain inventory levels, ensure merchandise displays are appealing, and manage stock rotation.
- Customer Service: Address customer inquiries, resolve issues promptly, and ensure a positive shopping experience for all customers.
- Sales Performance: Collaborate with the Department Manager to meet sales targets, analyze trends, and implement strategies for increased profitability.
- Compliance: Ensure compliance with company policies, procedures, and safety standards at all times.
- Administrative Tasks: Assist in scheduling, timesheet management, and other administrative duties as needed.

Your Attributes & Abilities |
- Proven experience in similar position is advantageous for success
- Sound mathematical skills along with cash handling experience
- Ability to manage and adapt to change as required
- Experience with effective management of staff scheduling for work
- Experience with food handling, principles of stock rotation, in particular with perishables
- Be able to provide information, advice and recommendations of store products
- Strong leadership skills with the ability to motivate and inspire a team.
- Excellent communication and interpersonal abilities.
- Solid understanding of retail operations, including inventory management and sales strategies.
- Proficiency in Microsoft Office and other relevant software.
- Flexibility to work evenings, weekends, and holidays as needed.
- Ability to prioritise workload
- Ensure policies/guidelines are adhered to by employees
- Keep a clean and organised workspace whilst adhering to our OHS and Food Safety guidelines
- Be able to function and thrive in a fast-paced environment
- Have a positive, can-do attitude

How We Care For You |
We aim to look after our team as much as we look after our customers. Here are some benefits in working with our family;
- Free parking
- Free fresh meals and snacks during your shift
- Free coffee made by our skilled baristas
- Staff discount card which gives both you and your immediate family discounts
- Free gym membership supplied by our friends at Fitness Addix and mental health support through our Employee Assistance Program
- Opportunity to work with a diverse team and build lasting relationships with colleagues and customers

  • Front Desk Receptionist

    6 days ago

    Essendon Fields, Australia Matthews Steer Chartered Accountants Full time

    **Roles and Responsibilities**: - Provide a welcoming first point of contact for clients and all public inquiries, both in person and by telephone. - Develop strong and positive relationships with the internal MS Team, clients, suppliers, and contractors. - Maintain a clean office environment. - Processing incoming mail (electronic through Virtual Cabinets...

  • Service Coordinator

    1 week ago

    Essendon Fields, Australia Eagers Automotive Full time

    Immediate start/Permanent position/Flexible hours or Full time role available - Working for Australia's largest automotive dealer with excellent benefits - Our dealership is located in Essendon Fields / Work close to home **Essendon Ford has a unique opportunity for a Full time or Part time Service Coordinator to join our Service Team. We are located in...

  • Retail Supervisor

    1 week ago

    Essendon Fields, Australia PUMA Full time

    **YOUR TALENT**: - At least 1-2 years of work experience in a focused, customer service oriented Retail environment - Self-motivated and willingness in meeting/exceeding sales targets - Have good communications skills - Be fair, honest, positive and creative in going above and beyond in serving our customers **YOUR MISSION**: - This is a permanent part...

  • Yd, Christmas Casual

    6 days ago

    Essendon Fields, Australia yd. Full time

    Come work at **yd.** Australia., a leading menswear brand in the retail industry. We are your go-to brand when it comes to keeping up with the latest trends. We deliver affordable, sharp fashion to the style-conscious guy and will give you the confidence to go from desk to dancefloor. Our philosophy is pretty simple: we believe every night should end with a...

  • Yd, Christmas Casual, Essendon Dfo Vic

    6 days ago

    Essendon Fields, Australia Retail Apparel Group Full time

    Come work at yd. Australia., a leading menswear brand in the retail industry. We are your go-to brand when it comes to keeping up with the latest trends. We deliver affordable, sharp fashion to the style-conscious guy and will give you the confidence to go from desk to dancefloor. **Our philosophy is pretty simple**: we believe every night should end with...

  • Customer Relations Consultant

    24 hours ago

    Essendon Fields, Australia AutoLeague Full time

    Become a key member of our customer driven, vibrant team in Essendon Fields. - Generous Hourly Rate + Monthly Bonuses = Great Earning Potential - Essential Skills: Strong communication, problem solving & organisation. **About the Company** **Essendon Isuzu UTE & MG,** where automotive excellence meets unparalleled service and a high performing culture. Part...

  • Service Concierge

    3 days ago

    Essendon Fields, Australia AutoLeague Full time

    Essendon Fields location - in the heart of a dealership hub! - Mazda Essence: Join Essendon Mazda's dynamic team. - Supportive Growth: Flourish in vibrant environment that fosters your development **About the Role** Do you have a proactive, customer centric attitude? Do you believe in providing unparalleled customer service? We have a role for you, join our...

  • Service Manager

    3 days ago

    Essendon Fields, Australia AL Essendon Pty Ltd Full time

    Be instrumental in driving profitability across the Service Department - Fantastic Team Spirit, Work Culture & Management Support - Generous Retainer + Company Car + Commissions $$$ **Are you a motivated, dynamic Automotive Service professional looking to take your Automotive career to the next level?** **Essendon Isuzu and MG** have a rare opportunity for...

  • Service Receptionist

    2 weeks ago

    Essendon Fields, Australia Eagers Automotive Full time

    Fantastic employee benefits including access to health & wellbeing support - Permanent full-time position | Challenging & rewarding role - Australia's largest motoring group | Career progression & development **Essendon Mitsubishi is now seeking an energetic, bubbly and motivated Service Receptionist to join our high volume Service department.** In this...

  • Service Advisor

    1 day ago

    Essendon Fields, Australia Eagers Automotive Full time $104,000 - $130,878 per year

    About the RoleWe have an excellent opportunity for an experienced Service Advisor to join our friendly and professional team at Essendon Kia. This is a full-time role where you'll be the first point of contact for our service customers, ensuring they receive a smooth, welcoming, and professional experience.Your day-to-day will include:Greeting customers and...