Service Manager

2 days ago

Essendon Fields, Australia AL Essendon Pty Ltd Full time

Be instrumental in driving profitability across the Service Department
- Fantastic Team Spirit, Work Culture & Management Support
- Generous Retainer + Company Car + Commissions $$$

**Are you a motivated, dynamic Automotive Service professional looking to take your Automotive career to the next level?**

**Essendon Isuzu and MG** have a rare opportunity for a customer centric
**Automotive Service Manager** to join our Service leadership team.

You will be a dynamic and results driven, experienced Service Manager who prides themselves on delivering a superior Service Experience. Your proven leadership ability will enable you to coach the team to ensure they are on track to achieve the departments objectives.

You will also take ownership for driving and enhancing Customer engagement, ensuring every Customer receives an exceptional Customer experience, thereby successfully building high levels of daily customer satisfaction as well as retention and profitability.

**Required Knowledge, Skills and Attributes**:

- Develop and maintain a strong working relationships with senior leadership, internal departments & manufacturer.
- Strong leadership abilities and a passion for customer engagement, satisfaction, and loyalty
- Strong decision maker, results driven with a focus on exceeding business objectives while ensuring consistent customer service excellence
- Demonstrated ability to delegate responsibility, work with, mentor & coach employees’ positively developing their skills & capabilities.
- Solutions focused to identify and drive operational improvements ensuring successful outcomes.
- Ability to enhance Customer Service performance standards through effective leadership & coaching.
- Strong communication & reporting ability
- Consistently adheres to and promotes company/manufacturer values and principles in all business & customer interactions.
- **Proven Experience as a Service Manager in a Dealership environment is Essential**

**What’s in it for YOU**
- Generous Retainer + Company Car + Commissions $$$
- Fantastic Team Spirit, Work Culture & Management Support
- Ongoing Manufacturer and In-house Training and Development
- Opportunities for Career Development and Progression in our multi-dealership organisation
- Personal and professional growth opportunities
- Employee Recognition Program and Incentives e.g. Welcome Gift, Monthly BBQs, Paid Birthday Leave, Free Employee Assistance Program and More

Are you ready to take your Automotive Management career to the next level? Don't miss out on an Opportunity to Join a Renowned Motor Group that
**Supports, Empowers** and
**Respects** its Employees Your exciting future is only one click awayForward your resume by clicking

**You must have relevant qualifications & experience to be considered for this position.**
**We will only be contacting those who match the criteria.**

**Please note**: Essendon Isuzu and MG is an Equal Opportunity Employer that embraces and values equality, cultural diversity, and inclusion. All shortlisted applicants will be required to undertake a pre-employment check including police and medical checks.

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