Sales Support Officer

2 days ago

Sydney, Australia Alinta Energy Full time

**About Alinta Energy**:
**At Alinta Energy, we’re constantly striving to do better. Whether it’s lowering customers costs, providing world class local service or sustainable energy, our aim is to be better. And to keep getting better day after day. Better for our customers. Better for Australia. And better for our environment.**

We’re a leading Australian utility with an owned and contracted generation portfolio of 3,000MW, over 1 million combined electricity and gas retail customers, and around 1,000 employees across Australia and New Zealand. Supplying energy in Australia for over 20 years, today we’re a vertically integrated energy company providing generation, retail and wholesale supply of gas and electricity across Australia. We support the development of renewable energy generation and offer local customer service through support hubs in Perth, Western Australia, and Morwell in Victoria.

**Our Culture**:
It’s an exciting time to become a part of our growing team at Alinta Energy. Our people are our greatest asset and we’re committed to a culture that’s focused on being better at providing great service externally and internally. An organisation where people truly matter. That’s better.

**About the role**:
We are currently on the lookout for an experienced Sales Support Officer to provide the National Commercial & Industrial (C&I) team with general administrative support and assist with the end-to-end sales process for our customers both internally and externally.

Reporting to the C&I Team leader, you will be joining a tight knit, supportive team, and foster a positive work environment. As a Sales Support Officer you will be supporting Account Managers with sales related activities and be responsible for the management of customer experience across a defined portfolio of customers.

**Duties**:

- Facilitating the sales end to end quoting process including tenders
- Sales fulfilment to ensure customer on-boarding and ongoing management of customer needs
- Managing contract processing, amendments, and reporting
- Creating and delivering customer specific reporting requirements
- Management of purchase orders and processing invoices through Alinta’s accounts payable system

**Skills and experience**:

- 1 - 2 years in a sales administrator or sales support role within the energy, or similar industry
- Strong Microsoft Excel skills are essential and experience with CRM software
- Strong customer focus and great communication skills
- Ability to work in a fast pace working environment

This is a great opportunity for an experienced Sales Support Officer who is looking for the next step in their career. Your proactive and flexible nature will fast make you a key member of the Commercial and Industrial team.

**Benefits**:

- Flexible working arrangements for most roles, combining office-based and work from home
- Staff energy discount offer (where products are available)
- Generous employee referral bonus
- Salary Packaging options
- Paid community volunteer leave
- Access to LinkedIn learning
- Discount program for a range of products and services
- 14 weeks of fully paid parental leave
- Company paid salary continuance insurance
- Ability to purchase additional leave
- Modern offices with free snacks, drinks and coffee

Let’s spread the positive energy together

Alinta Energy is a **Circle Back Initiative** employer - we commit to respond to every applicant.

**How to apply**:

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