Change and Training Lead

2 weeks ago


Melbourne City Centre, Australia Victoria Legal Aid Full time

Full time maximum term position up to November 2026
- Salary based on experience, range: $97,922 - $122,400 plus super
- Up to $15,900 in salary packaging and hybrid WFH & office model

**About the role**: In this position, you will be responsible for coordinating, creating, implementing, and monitoring change management and training efforts. You will collaborate with the change and implementation team on various activities such as communication, training, stakeholder engagement, change impact assessments, organisational readiness analysis, coaching, resistance management, and change reinforcement within multiple digital initiatives.
Demonstrating empathy is vital for this role, as it requires a dedicated commitment to ensuring that employees, clients, and other stakeholders are not overlooked during VLA's digital transformation process.
This role is based at our Melbourne CBD office on Wurundjeri Country and at VLA offices across Victoria.
- Expertise in implementing change management initiatives, with a focus on digital transformation programs.
- Excellent interpersonal skills and capability to establish cooperative relationships with individuals from diverse backgrounds.
- Demonstrated high quality and engaging facilitation skills.
- Strong in project management with a demonstrated ability to adapt to evolving circumstances.
- Formal change management certification (highly desirable)
- Proven experience in providing digital capability and cyber awareness content and training (highly desirable)

**About Victoria Legal Aid**: We provide legal representation to those who need it most. With over 1000 staff employed in 15 offices across Victoria, we help people with their legal problems by providing information, advice and education with a focus on the prevention and early resolution of legal problems.
Our clients come from all walks of life and so do we. We hire great people from a wide variety of backgrounds and foster a work culture that's inclusive as well as diverse. Your unique ideas and perspectives are valued so that we best represent the people we serve.

**Employee benefits**:

- Focus on work-life balance including flexible working arrangements
- Hybrid work from home & office model
- Training and professional development opportunities
- Excellent salary packaging options including General Expenses up to $15,900, Meals & Entertainment up to $2,650 and Novated Leasing
- Opportunity to join Myki Commuter Club(and salary package the cost)
- Supportive team environment in modern offices (including free gym and end-of-trip facilities at our CBD office)

**How to apply**: To be considered for this role, please submit a current resume and cover letter demonstrating your relevant experience and expertise for the position of Change and Training Lead.
VLA is committed to putting the safety and wellbeing of children first.


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