
Warranty & Service Administration Officer
7 days ago
Location:
- QLD - Brisbane
- Employment Type:
- Part-Time Permanent
- Department:
- Service Administration
**About the Company**
Mitsubishi Heavy Industries Air-Conditioners Australia (MHIAA) is one of Australia’s leading suppliers of premium residential and commercial air conditioning and air to water heat pump systems. In a short 25 years the company has pushed the boundaries within the HVAC industry, winning multiple awards and accolades including being recognised by CHOICE®, as Australia’s Best Brand of Air Conditioner for six (6) years in a row. As the most independently awarded brand of Air Conditioners, they are the Experts in Air.
**About The Role**
We have an exciting opportunity within our Warranty Service Administration Team as a Customer Service Representative, this role is based in North Lakes, QLD.
This role requires you to provide customer support to consumers, service agents and contractors regarding warranty. We are looking for empathic representatives who have great attention to detail. This role is a part time position and available working hours are 10:30am - 2:30pm
**What You’ll Do**:
- Assist with general technical advice, basic troubleshooting, and raise tickets and invoices.
- Explain processes to consumers, service agents and contractors regarding warranty.
- Processing consumer warranty requests, ensuring all required information is provided.
- Liaising with the relevant stakeholders to prioritise urgent repairs.
- End-to-end ownership of Warranty Repairs process
**What You’ll Bring**:
- Previous phone-based customer service experience (warranty experience highly regarded)
- Have high level office administration skills (including MS Office products)
- Demonstrate strong attention to detail, organisational skills and able to prioritise.
- Effective communication skills and ability to empathise.
- Able to manage high-volume calls in peak seasons.
**What we offer**:
- Competitive compensation package
- Learning and Development to help you gain some extra skills
- An additional day off for your wedding
- PerksPlus This provides employee discounts across 400 retailers in ANZ
- EAP Service provided
- Monthly office lunch
**Interested?**
Globally, Mitsubishi Heavy Industries is committed to EEO, Workplace Health & Safety, cultural diversity, and fair workplace practices globally and boasts a great work-life balance for all employees. We highly encourage you to get onboard and
-
Warranty & Service Administration
1 week ago
Brisbane, Australia Mitsubishi Heavy Industries Air-Conditioners Australia (MHIAA) Full timeLocation: - QLD - Brisbane - Employment Type: - Full-Time Permanent- Department: - Service Administration**About the Company** Mitsubishi Heavy Industries Air-Conditioners Australia (MHIAA) is one of Australia’s leading suppliers of premium residential and commercial air conditioning and air to water heat pump systems. In a short 25 years the company has...
-
Warranty Administrator Earthmoving
2 weeks ago
Brisbane, Australia Roc Consulting Full timeJOIN A NATIONAL BUSINESS IN THE CAPITAL EQUIPMENT SPACE - HIGHLY COMPETITIVE SALARY + FULL CAREER SCOPE - GENUINE CAREER SCOPE & UNLIMITED OPPORTUNITY TO ADVANCE WITHIN - **UP TO $80K + SUPER**: - **NATIONAL COMPANY IN EARTHMOVING** - **WEST BRISBANE BASED OFFICE** **COMPANY** This national business has been operating for over 15 years and manufactures a...
-
Warranty Administrator
2 weeks ago
Brisbane, Australia Penske Full timeAre you passionate about delivering exceptional customer service and possess a strong eye for detail? Our On-Highway Team at Wacol is currently seeking a skilled Warranty Administrator to join their Team. **In this role, you will**: - Review and process dealer warranty claims to ensure maximum reimbursement from suppliers and OEM's. - Ensure all processed...
-
Warranty Administrator
2 weeks ago
Brisbane, Queensland, Australia Penske Full timeAre you passionate about delivering exceptional customer service and possess a strong eye for detail? Our On-Highway Team at Wacol is currently seeking a skilled Warranty Administrator to join their Team.**In this role, you will**:- Review and process dealer warranty claims to ensure maximum reimbursement from suppliers and OEM's.- Ensure all processed...
-
Warranty Clerk
2 weeks ago
Brisbane, Queensland, Australia Buscojobs Full timeExperienced Warranty Clerk / Office AdministratorIpswich, Full Time, AutomotivePlease Quote Reference Number 13296Looking for more than just a job?Automotive industry experience essentialJoin a Team That Feels Like Family - Bremer Ford (Ipswich)At Q Automotive Group, we believe in creating a workplace where people enjoy coming to work, feel valued, and have...
-
Warranty Clerk
4 weeks ago
Brisbane, Queensland, Australia Buscojobs Full timeExperienced Warranty Clerk / Office AdministratorIpswich, Full Time, AutomotivePlease Quote Reference Number 13296Looking for more than just a job?Automotive industry experience essentialJoin a Team That Feels Like Family - Bremer Ford (Ipswich)At Q Automotive Group, we believe in creating a workplace where people enjoy coming to work, feel valued, and have...
-
2026 Ibl - Business Administration, Warranty
4 weeks ago
Brisbane, Queensland, Australia Buscojobs Full timeTasksWe're Hiring : Industry Based Learning, Business Administration (Warranty).At Daimler Truck Australia Pacific, we support Industry Based Learning year after year and continue to develop our internship program and the students who participate. We have had many successful applicants carve their future careers in our industry after building sound career...
-
Warranty Claims Officer
2 weeks ago
Brisbane, Australia Embodied Full timeWe are currently seeking a personable and detail-oriented individual to join an industry-leading organisation as a Warranty Claims Officer. Specialising in providing high-quality workshop solutions for the mining and transport sector, this role will play a pivotal part in overseeing warranty claims and post-service care for the technician team throughout...
-
Warranty Claims Officer
1 week ago
Brisbane, Queensland, Australia Embodied Full timeWe are currently seeking a personable and detail-oriented individual to join an industry-leading organisation as a Warranty Claims Officer. Specialising in providing high-quality workshop solutions for the mining and transport sector, this role will play a pivotal part in overseeing warranty claims and post-service care for the technician team throughout...
-
Service & Warranty Coordinator
2 weeks ago
Brisbane, Queensland, Australia Metricon Full time $104,000 - $130,878 per year**Love Where You WorkMetricon Homes, Australia's largest home builder is committed to recruiting outstanding individuals who share our passion for delivering quality, service and award winning living solutions for Australian families.**This fast-paced role, based in the fun and stylish Robina Office, is responsible for the process and management of Service &...