Warranty & Service Administration

1 week ago

Brisbane, Australia Mitsubishi Heavy Industries Air-Conditioners Australia (MHIAA) Full time

Location:

- QLD - Brisbane
- Employment Type:
- Full-Time Permanent- Department:
- Service Administration**About the Company**
Mitsubishi Heavy Industries Air-Conditioners Australia (MHIAA) is one of Australia’s leading suppliers of premium residential and commercial air conditioning and air to water heat pump systems. In a short 25 years the company has pushed the boundaries within the HVAC industry, winning multiple awards and accolades including being recognised by CHOICE®, as Australia’s Best Brand of Air Conditioner for six (6) years in a row. As the most independently awarded brand of Air Conditioners, they are the Experts in Air.

**About The Role**
We have an exciting opportunity within our Warranty Service Administration Team as a Customer Service Representative, this role is based in North Lakes, QLD.

This role requires you to provide customer support to consumers, service agents and contractors regarding warranty. We are looking for empathic representatives who have great attention to detail

**What You’ll Do**:
- Assist with general technical advice, basic troubleshooting, and raise tickets and invoices.
- Explain processes to consumers, service agents and contractors regarding warranty.
- Processing consumer warranty requests, ensuring all required information is provided.
- Liaising with the relevant stakeholders to prioritise urgent repairs.
- End-to-end ownership of Warranty Repairs process

**What You’ll Bring**:

- Full Australian working rights is essential.
- Previous phone-based customer service experience (warranty experience highly regarded)
- Have high level office administration skills (including MS Office products)
- Demonstrate strong attention to detail, organisational skills and able to prioritise.
- Effective communication skills and ability to empathise.
- Able to manage high-volume calls in peak seasons.

**What we offer**:

- Competitive compensation package
- Learning and Development to help you gain some extra skills
- An additional day off for your wedding
- PerksPlus This provides employee discounts across 400 retailers in ANZ
- EAP Service provided
- Monthly office lunch

**Interested?**

Globally, Mitsubishi Heavy Industries is committed to EEO, Workplace Health & Safety, cultural diversity, and fair workplace practices globally and boasts a great work-life balance for all employees. We highly encourage you to get onboard and

  • Warranty & Service Administration Officer

    7 days ago

    Brisbane, Australia Mitsubishi Heavy Industries Air-Conditioners Australia (MHIAA) Full time

    Location: - QLD - Brisbane - Employment Type: - Part-Time Permanent - Department: - Service Administration **About the Company** Mitsubishi Heavy Industries Air-Conditioners Australia (MHIAA) is one of Australia’s leading suppliers of premium residential and commercial air conditioning and air to water heat pump systems. In a short 25 years the company...

  • Warranty Administrator

    2 weeks ago

    Brisbane, Australia Penske Full time

    Are you passionate about delivering exceptional customer service and possess a strong eye for detail? Our On-Highway Team at Wacol is currently seeking a skilled Warranty Administrator to join their Team. **In this role, you will**: - Review and process dealer warranty claims to ensure maximum reimbursement from suppliers and OEM's. - Ensure all processed...

  • Warranty Administrator

    2 weeks ago

    Brisbane, Queensland, Australia Penske Full time

    Are you passionate about delivering exceptional customer service and possess a strong eye for detail? Our On-Highway Team at Wacol is currently seeking a skilled Warranty Administrator to join their Team.**In this role, you will**:- Review and process dealer warranty claims to ensure maximum reimbursement from suppliers and OEM's.- Ensure all processed...

  • Warranty Administrator Earthmoving

    2 weeks ago

    Brisbane, Australia Roc Consulting Full time

    JOIN A NATIONAL BUSINESS IN THE CAPITAL EQUIPMENT SPACE - HIGHLY COMPETITIVE SALARY + FULL CAREER SCOPE - GENUINE CAREER SCOPE & UNLIMITED OPPORTUNITY TO ADVANCE WITHIN - **UP TO $80K + SUPER**: - **NATIONAL COMPANY IN EARTHMOVING** - **WEST BRISBANE BASED OFFICE** **COMPANY** This national business has been operating for over 15 years and manufactures a...

  • Warranty Clerk

    2 weeks ago

    Brisbane, Australia Inchcape Full time

    We are currently seeking a detail-oriented and organized Warranty Clerk to join our team at **Keystar - Rothwell**. The Warranty Clerk will play a crucial role in processing and managing warranty claims, ensuring accuracy and efficiency in our warranty processes. Working closely with the service technicians and service advisors you will be responsible for...

  • Warranty Clerk

    1 week ago

    Brisbane, Queensland, Australia Inchcape Full time

    We are currently seeking a detail-oriented and organized Warranty Clerk to join our team at **Keystar - Rothwell**. The Warranty Clerk will play a crucial role in processing and managing warranty claims, ensuring accuracy and efficiency in our warranty processes.Working closely with the service technicians and service advisors you will be responsible for...

  • Warranty Clerk

    2 weeks ago

    Brisbane, Queensland, Australia Buscojobs Full time

    Experienced Warranty Clerk / Office AdministratorIpswich, Full Time, AutomotivePlease Quote Reference Number 13296Looking for more than just a job?Automotive industry experience essentialJoin a Team That Feels Like Family - Bremer Ford (Ipswich)At Q Automotive Group, we believe in creating a workplace where people enjoy coming to work, feel valued, and have...

  • Warranty Clerk

    4 weeks ago

    Brisbane, Queensland, Australia Buscojobs Full time

    Experienced Warranty Clerk / Office AdministratorIpswich, Full Time, AutomotivePlease Quote Reference Number 13296Looking for more than just a job?Automotive industry experience essentialJoin a Team That Feels Like Family - Bremer Ford (Ipswich)At Q Automotive Group, we believe in creating a workplace where people enjoy coming to work, feel valued, and have...

  • 2026 Ibl - Business Administration, Warranty

    4 weeks ago

    Brisbane, Queensland, Australia Buscojobs Full time

    TasksWe're Hiring : Industry Based Learning, Business Administration (Warranty).At Daimler Truck Australia Pacific, we support Industry Based Learning year after year and continue to develop our internship program and the students who participate. We have had many successful applicants carve their future careers in our industry after building sound career...

  • Network Growth Manager

    2 weeks ago

    Brisbane, Australia AMP Limited Full time

    **The opportunity** The Network Growth Manager role will represent AMP Advice in the external market and develop opportunities to promote and atract high quality advice practices to the various solutions offered by AMP Advice. The role will develop strategic and economic opportunities by actively engaging and recruiting high quality advice business to AMP...