Insurance Compliance Team Lead

**Insurance Compliance Team Lead**(**Job Number**:240001EU**)**

**Description**

**Insurance Compliance Team Lead**

12-Month Fixed-Term Opportunity

**About the role**

Lead our first line compliance team in providing advisory and insights for our Insurance business. In this hands-on position, you will work closely with the Manager Insurance Risk and Resilience, ensuring that key team deliverables are met to the highest standards and within agreed timeframes.

**Key Responsibilities**:

- Lead a team of Principal Compliance Advisors to deliver effective compliance support to front-line business executives and managers.
- Conduct critical analysis of compliance issues, uncovering hidden insights to inform decision-making.
- Regulatory horizon scanning and impact analysis, ensuring the Insurance business is proactively responding to changes within the regulatory landscape.
- Overseeing responses prepared by Insurance stakeholders in response to regulator requests for information.
- Establish strong relationships with senior stakeholders, influencing their views and decisions to ensure compliance with obligations.
- Root cause analysis of unfavourable AFCA determinations, regulatory breaches, systemic incidents and complaints to recommend actions to prevent recurrence.
- Foster a culture of openness, encouraging all stakeholders to speak up about compliance issues regardless of position.

**What We’re Looking For**:

- Experience in risk, audit, or governance roles, preferably within the General Insurance industry or financial services consulting.
- Strong working knowledge of compliance obligations within the insurance sector.
- Strong analytical skills with an enquiring mind and the ability to dig deep into issues and practices.
- Proven capability to establish rapport and effectively influence senior stakeholders.
- Demonstrated leadership skills with the ability to inspire and guide a team.

**Why join RACQ?**

It is an exciting time to be part of RACQ as we continue our transformation towards better, smarter solutions that deliver more security and prosperity for Queenslanders. We are big enough to make a real difference in our community, yet small enough to nurture your professional and personal development.

By joining RACQ, you’ll be part of new sustainability initiatives, including a commitment to being a carbon neutral organisation by 2030. We’ve invested in and partnered with sustainable companies, including the introduction home solar and batteries, Green Home and Car Loans, and many other products and initiatives. We’ll continue to advocate for, research, and offer green solutions.

At RACQ we are passionate about building a diverse and inclusive workplace to create better outcomes for our employees and our members. We aim for our teams to be a true reflection of our communities and are committed to inclusion particularly people of Aboriginal and Torres Strait Islander heritage, and those who may experience diversity or disability related barriers in securing employment. Applicants from these and other diverse backgrounds are encouraged to apply. If you have any support or access requirement, please advise us at the time of applying.

**What we offer you**:
Our employee benefits are designed to enrich your work life, your home and the community you live in, some of these include:

- Financial benefits and discounts on a range of banking, assistance and insurance products
- Give back to our communities with paid volunteer leave, payroll giving and volunteering for community events such as MotorFest.
- A range of flexible working and leave options, parental leave of 13 weeks primary carer leave, purchased leave up to 4 weeks per year, cultural observance leave, substitution of public holidays for cultural/religious reasons, personal leave for wellbeing, gender affirmation leave.
- Prioritise your wellbeing with discounts on health programs and access to wellbeing initiatives such annual flu vaccinations, corporate health insurance offer and free and confidential Employee Assistance Program (EAP).
- Invest in your development with in-house development programs and access to an extensive digital learning platform.

**RACQ is a ‘Circle Back Initiative’ employer - we commit to respond to every applicant.**

**#LI-HYBRID**

**Work Locations**

Edward Street/Eight Mile Plains