Manager Compliance Advisory

**Manager Compliance Advisory**
**(**
**Job Number**:
**220001Q8**
**)**

**Description**

As our new Manager Compliance Advisory, you will provide leadership and direction to the Group Compliance Advisory team including independent advice to business owners in the Assistance business and shared service functions; planning and implementation of the 12 month and 3 year compliance controls assurance program; and written reporting and assurance to the executive and board committees.

You will work closely with senior leaders and obligation owners to provide effective advice and challenge to their decision making and ensure compliance accountabilities are discharged appropriately across first and second line management.

The incumbent works closely with first
- and second-line leaders within the prudentially regulated subsidiaries to ensure licensees are aware of potential issues arising in other business units, and licensees are actively engaged in the investigation and resolution of incidents, consistent with prudential requirements.

This role is responsible for operational oversight of the organisation’s Privacy controls; making recommendations to improve privacy architecture, policies and controls to RACQ’s Privacy governance forum. The incumbent reports on and escalates issues to both RACQ’s designated Privacy Officer and the GM Group Compliance & Regulatory Affairs.

The incumbent operationalises the organisation’s compliance assurance framework, building and upholding compliance data quality, and automated systems and controls to support implementation of the framework.

Key deliverables:

- Lead the preparation of compliance reporting insights using consistent sources of data from the risk management information system, expert internal knowledge of first line compliance plans and results, prudential supervisory priorities, and credible external emerging compliance risks.
- Provide specialist advice, education and challenge to prudential standard owners and senior leaders establishing and/or maturing their operational compliance plans.
- Lead the consultation for, design and planning of the second line compliance assurance program over a 12 month and 3-year horizon based on expert understanding of functional risk profiles, the compliance risks and maturity of the relevant areas, and prudential requirements.

Skills & Experience:

- Proven leadership of second line compliance assurance team
- Highly developed interpersonal skills and emotional intelligence; capable of communicating with audiences at all levels with clarity,
impact and influence, positively influencing risk behaviours
throughout RACQ.
- Significant experience within a compliance, risk or audit management role acquired in a complex, matrixed organisation.
- Highly developed analytical skills, demonstrating the capability to
analyse and interpret complex information from a
broad range of sources (locally and internationally) and to present
findings in a clear and compelling manner.
- Proven experience maintaining compliance systems to automate governance, risk and compliance activities, streamline work and reduce complexity and potential for errors and member harm.
- Knowledge of Australian regulatory environment and change drivers
- Proven experience developing enterprise-wide frameworks to enable sustained compliance with Australian prudential frameworks, regulation, and ISO 37301:2021 Compliance Management Systems.

About RACQ

It is an exciting time to be part of RACQ as we continue our transformation towards better, smarter solutions that deliver more security and prosperity for Queenslanders. We are big enough to make a real difference in our community, yet small enough to nurture your professional and personal development.

By joining RACQ, you’ll be part of new sustainability initiatives, including a commitment to being a carbon neutral organisation by 2030. We’ve invested in and partnered with sustainable companies, including the introduction home solar and batteries, Green Home and Car Loans, and many other products and initiatives. We’ll continue to advocate for, research, and offer green solutions.

At RACQ we are passionate about building a diverse and inclusive workplace to create better outcomes for our employees and our members. We aim for our teams to be a true reflection of our communities and are committed to inclusion particularly people of Aboriginal and Torres Strait Islander heritage, and those who may experience diversity or disability related barriers in securing employment. Applicants from these and other diverse backgrounds are encouraged to apply.

Benefits of joining our team
- Our employee benefits are designed to enrich your work life, your home, and the community you live in, some of these include:

- Financial benefits and discounts on a range of banking, assistance, and insurance products
- Give back to our communities with paid volunteer leave, payroll giving and volunteering for community ev