
Insurance Capability Lead
2 weeks ago
**Insurance Capability Lead**
**(**
**Job Number**:
**220000UV**
**)**
**Description**
**About the role**
In this role you will provide efficient and effective training competency coordination and capability development as an integral part our workforce capability building, to help drive high operational performance through a range of strategies and/or activities that aim to achieve business goals, meet future challenges and build capacity for change.
- Monitor capability needs across Insurance through training needs analysis and consultation with relevant leaders to ensure we train against demand
- Develop a holistic model for capability development to support a workforce to respond quickly, effectively and innovatively to a constantly changing environment and to customer needs.
- Develop and maintain a framework that acknowledges multiple sources of learning, which opens up opportunities for experimentation and innovative approaches to developing capability.
- Ensure that the business practices delivered are executed with procedural fairness, comply with Employee Relations Agreements, effectively deliver value and enable staff to maintain a reasonable work-life balance.
- Assuring compliance with overlapping framework of Human Resource, Training, Competency and Safety business rules, processes, procedures, risk & compliance.
- Ensure consistent delivery of services across a large and diverse group of staff in recognition of individual capabilities and behaviours.
- Work with relevant stakeholders to develop and implement training requirements across Insurance.
- Provide support to project teams to enable change and embedment of new activities.
**About you**
- Knowledge of statutory issues and relevant legislation such as Insurance Contracts Act, Privacy Principles ACC, Code of Practice, Claims Handling as a Financial service
- Sound knowledge of human resource management and employment requirements
- Understanding of risk controls and compliance requirements for an Insurance business
- Resilience to changing circumstances in the workplace
- Proven ability to communicate constructively and positively influence stakeholders at all levels.
- Demonstrated ability to prioritise effectively and maintain a high degree of accuracy
**Why join RACQ?**
It’s an exciting time to be part of RACQ as we continue our transformation towards better, smarter solutions that deliver more security and prosperity for Queenslanders. We are big enough to make a real difference in our community, yet small enough to nurture your professional and personal development.
**There are plenty of other perks, too;**
- Onsite parking, employee gym & café
- Free Roadside Assistance, significant discounts on Banking, Assistance, Insurance and Travel products for you and your family
- Significant discounts on holidays, theme parks, movies, new cars, experiences and so much more
**Ready to apply? You’ve got this.**
RACQ is a **Circle Back Initiative** employer - we commit to respond to every applicant.
LI-HYBRID
**Work Locations**
Edward Street and Eight Mile Plains
-
Insurance Capability Specialist
5 days ago
Eight Mile Plains, Australia RACQ Full time**Insurance Capability Specialist **(**Job Number**:2400010S**)** **Description** We are seeking a dedicated and dynamic Insurance Capability Specialist to join our team. In this role, you will coordinate efficient and effective training competency and capability development as a vital part of our workforce capability building. Your efforts will ensure...
-
Insurance Capability Specialist
2 weeks ago
Eight Mile Plains, Australia RACQ Full time**Insurance Capability Specialist**(**Job Number**:250000TZ**)** **Description** At RACQ, we’re good people doing good things, making a positive impact every day, with opportunities to learn, grow, and be more. We are seeking a dedicated and dynamic Insurance Capability Specialist to join our team. In this role, you will coordinate efficient and...
-
Insurance Risk Lead
2 weeks ago
Eight Mile Plains, Australia RACQ Full time**Insurance Risk Lead** **(** **Job Number**: **220001NN** **)** **Description** We are looking for an experienced Insurance Risk Lead to drive an ongoing risk awareness culture across RACQ Insurance, inclusive of a self-reporting culture to raise further awareness and education of operational incidents and appropriate actions to address. Within this...
-
Insurance Compliance Team Lead
2 weeks ago
Eight Mile Plains, Australia RACQ Full time**Insurance Compliance Team Lead**(**Job Number**:240001EU**)** **Description** **Insurance Compliance Team Lead** 12-Month Fixed-Term Opportunity **About the role** Lead our first line compliance team in providing advisory and insights for our Insurance business. In this hands-on position, you will work closely with the Manager Insurance Risk and...
-
Insurance Compliance Lead
4 days ago
Eight Mile Plains, Australia RACQ Full time**Insurance Compliance Lead**(**Job Number**:2500003S**)** **Description** **About the role** At RACQ, we’re good people doing good things, making a positive impact every day, with opportunities to learn, grow, and be more. We are seeking a motivated individual to support the Manager of Insurance Compliance and the broader Compliance department in...
-
Insurance Risk Lead
2 weeks ago
Eight Mile Plains, Australia RACQ Full time**Insurance Risk Lead - 12-month FTC** **(** **Job Number**: **2300015P** **)** **Description** We have an exciting opportunity for a Insurance Risk Lead to join RACQ’s Risk Insurance team on a 12-month fixed term contract. This role will assist in fostering a risk-aware culture within RACQ Insurance, encouraging a self-reporting approach to increased...
-
Manager Insurance Compliance
4 days ago
Eight Mile Plains, Australia RACQ Full time**Manager Insurance Compliance** **(** **Job Number**: **230001B0** **)** **Description** We are looking for a new Manager Insurance Compliance to manage the creation, implementation, and upkeep of our compliance policies and practices. This is a line 2 risk/compliance position and involves close collaboration with our line 1 risk functions and is...
-
Technical Lead
2 weeks ago
Eight Mile Plains, Australia RACQ Full time**Technical Lead** **(** **Job Number**: **230000TL** **)** **Description** **About the role** We have a new role available in our esteemed Property Claims division for a Technical Claims Lead, here at RACQ Insurance. Reporting to the Complex Claims Manager, the Technical Claims Lead will be responsible for enhancing processes and uplifting capabilities...
-
Insurance Risk Analyst
4 days ago
Eight Mile Plains, Australia RACQ Full time**Insurance Risk Analyst** **(** **Job Number**: **2200017K** **)** **Description** RACQ is as much a part of QLD as our people. Together we exist to make life better for each other, our members, and every Queenslander, through finding better and smarter ways of doing things. We’re big enough to make a real difference in our community, yet small enough...
-
Insurance Learning Specialist
5 days ago
Eight Mile Plains, Australia RACQ Full time**Insurance Learning Specialist **(**Job Number**:240000RV**)** **Description** RACQ is searching for two talented Insurance Learning Specialists to join our dynamic Insurance Capability team. In these permanent and 12-month contract positions, you will play a pivotal role in designing, developing, and implementing innovative learning solutions for our...