Visitor Services Officers/retailers

2 days ago

Adelaide, Australia The Royal Zoological Society of SA Inc Full time

At Adelaide and Monarto Safari Park, we’re proud to welcome more than half a million people through our gates each year, and we’re not slowing down. With the rollout of our 20-Year Master Plan and a number of exciting projects on the horizon, we’re thrilled to be expanding and evolving our workforce to position us for continued growth into the future.

At Zoos SA, we’re passionate about diversity, equity, accessibility, and inclusion We believe everyone should have the chance to connect with our mission of saving species from extinction. If you think you’d be a great fit, we’d love to invite you to apply

**ABOUT THE ROLE...**

Zoos SA is seeking customer service members to join the fun and hardworking Visitor Services team at Adelaide Zoo and Monarto Safari Park. The roles will be offered on a Casual basis.

As part of our Visitor Operations team, you will:

- Provide a high level of customer service for all Visitor Service functions;
- Meet and greet visitors upon arrival and processing entrance fees;
- Attend to counter sales and assist customers with their enquiries in our Retail outlets;
- Promote the selling of Zoos SA products and experiences;
- Deliver on a range of zoo bookings and
- Assist with customer enquiries, tours and experiences across Zoos SA.

**ABOUT YOU...**

To be considered for this position, you will have/be
- Excited about providing customer service in a visitor-focused role
- Innovative and solutions-focused;
- It is desirable to have experience in using a computerised booking, membership and point of sales system;
- Knowledge and experience in handling public enquiries and complaints;
- Experience in cash handling

**WHAT WE CAN DO FOR YOU...**

Zoos SA are able to offer the following employee benefits:

- Income Protection
- Membership of the Royal Zoological Society of SA Inc. - this also enables you and your immediate family free entry to any Zoo within South Australia
- 20% discount at the Retail stores across all Zoos SA locations
- Free Family Member tickets and discounted ticket prices
- Discounted Behind the Scenes (BTS) or Brief Animal Encounters (BAE) for employees
- Employee Assistance Program (EAP) and Manager Assist Program
- Professional Membership

**HOW TO APPLY...**

Please visit the Careers section of the Zoos SA website to apply.

**APPLY NOW

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