Retail Customer Service Officer

11 hours ago


Adelaide, Australia Australia Post Full time

**Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the opportunity** As our Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience. Every year around one million customers walk into one of our Australia Post Offices. It’s our retail teams who make sure that every experience they have is a great one. And while they do, they’re supported by a welcoming team, take part in ongoing training, and are guided on career development opportunities. **Role Details**: - Loaded casual rate $35.01 / hour increases to $37.42 / hour after 3 months, + 12% Superannuation - Extensive, supportive training (up to 12 weeks) on commencement - Casual Position | "On Call" After Training your roster will include a mix of both scheduled and unscheduled shifts, Monday to Friday, between 8:30 am and 5:06 pm - Relief team members will be assigned shifts at various Post Offices within a specific area, so you must be willing to work at the following locations: Adelaide GPO, Rundle Mall, Mitcham, Unley & other geographically close Post Offices **You'll be** - Performing customer sales and service transactions with customers. - Managing high value transactions accurately (handling and processing cash, cheques, credit cards and EFTPOS). - Conducting and processing a number of identity services transactions, including Australian Passport Interviews. - Promoting our products and services through up-selling and cross-selling, merchandising and other promotional activities. - Assisting customers with mail lodgements and associate costs. - Building rewarding relationships with customers by understanding their needs. - Assisting with administrative duties such as stocktaking and record maintenance. **About you**- You’re friendly, enthusiastic and reliable and you love working in a team environment.- You’re ready to put the customer at the centre of everything you do to help make a difference in the community. - Have experience in customer service and/or cash handling. - Be fit to lift up to 16kgs of mail regularly and stand for your shift. **How we'll deliver for you** - We invest in you for the long-term, encouraging growth through delivering on our values of trust, inclusivity, empowerment and safety. - Be part of a culture where everybody feels they belong, are valued, and can bring their authentic self to work every day. - We invest in your personal wellbeing, recognise and reward you for your contribution to our success with Post Perks and more. **We’re delivering together** At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees.



  • Adelaide, Australia Australia Post Full time

    Press space or enter keys to toggle section visibility Name Retail Customer Service Officer Site / Location Ref # 12375698 Entity Australia Post Opening Date 10-Oct-2025 Suburb State South Australia Work Type Permanent Part Time Weekly Hours 25 Description & Requirements Press space or enter keys to toggle section visibility Australia Post...


  • Adelaide, Australia Australia Post Full time

    **Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...


  • Adelaide, Australia Australia Post Full time

    **Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...


  • Adelaide, Australia Australia Post Full time

    **Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...

  • Head of Retail

    4 hours ago


    Adelaide, South Australia Frontline Retail South Australia Full time $85,000 - $99,000 per year

    About our client Our client is a dynamic and growing retailer with multiple stores across SA and a strong online presence. With a supportive head office team and exciting expansion plans, they have built a reputation for housing beautiful products and delivering an exceptional customer experience.About the Role This newly created Head of Retail position will...


  • Adelaide, South Australia Randstad - Public Sector Full time

    Randstad is currently recruiting Customer Service Officers for a well known and reputable Government Department.These roles are based in both the Southern and Northern suburbs as well as CBD. Successful applicants will commence immediately, assignments up to 3 months are available with a high view for extension. The days of work will be Monday-Friday, full...


  • Adelaide, South Australia Telstra Full time $45,000 - $65,000 per year

    Employment TypeCasualClosing Date13 Nov :59pmJob TitleTelstra Retail: Casual Customer Service & Sales Consultant RENMARKJob SummaryAs a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative...


  • North Adelaide, South Australia Synergie Australia Full time $60,000 - $80,000 per year

    We think outside the box by redefining recruitment.Through long-term partnerships, we connect the right people (You) with the right opportunities to shape careers and drive change in Australia and beyond.Synergie is seeking 2 Full-Time Customer Service Officers at Whyalla and Bordertown.Our client is one of Australia's leading financial institutions, with...


  • North Adelaide, South Australia Synergie Australia Full time $50,000 - $80,000 per year

    We think outside the box by redefining recruitment.Through long-term partnerships, we connect the right people (You) with the right opportunities to shape careers and drive change in Australia and beyond.Synergie is seeking 2 On-call Customer Service Officers at Whyalla and Bordertown.Our client is one of Australia's leading financial institutions, with a...


  • Adelaide Region SA, Australia Hudson Australia Full time

    flexhive is your on-demand talent platform. We seek Customer Service Representatives, Officers and Call Centre operators across Adelaide for temporary contracts in various industries. flex**hive** is your on-demand talent platform. We are currently seeking Customer Service & Contact Centre Operators in Adelaide. Our clients in the commercial and public...