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Customer Service and Sales Administrator

3 weeks ago

Fairfield Heights, Australia Super Star Removalist Full time

We are seeking an experienced customer service rep who has sales experience in our small family business.

The office is situated within a residential property, providing a unique and comfortable working environment that enhances creativity and collaboration.

**About You**
- Minimum 2 years Customer Service experience _preferred_ but not essential as training will be provided.
- Experience with working in transport/logistics or removalist company - highly favoured but _not required_.
- Proven ability to work under pressure or in fast paced environments
- Experience in making and taking inbound and outbound calls
- Must have own transportation or able to make own way to office in Fairfield Heights
- Able to start immediately and provide recent job reference
- Scheduling bookings and overseeing calendars
- Accessing, modifying, and storing records and documents
- Ensuring the office area is organised and tidy
- Administrative tasks such as filing, scanning, word processing, data entry
- Submitting and processing client services
- Working to and achieving key performance indicators (KPIs) and targets
- Responding to enquiries about quotes, services, and how we can assist customers
- Updating and maintaining records of customer interactions

**Job Type**: Part-time

Pay: $25.00 per hour

Expected hours: 21 per week

**Benefits**:

- Employee discount

Schedule:

- Day shift
- On call
- Shift work
- Weekend availability

**Education**:

- High School (Year 9-11) (preferred)

**Experience**:

- Inbound call centre: 1 year (preferred)
- Outbound call centre: 1 year (preferred)
- Customer service: 2 years (preferred)

**Language**:

- English (required)

Work Authorisation:

- Australia (required)

Work Location: In person

Application Deadline: 07/12/2024