Customer Service + Sales Team Member

5 days ago

Fairfield, Australia Appliance Giant Full time

**About the Role**

Are you passionate about providing exceptional customer service and driven to assist in the growth of a family business? Join our energetic team at Appliance Giant as a Customer Service + Sales Team Member In this crucial role, you'll be the face of our brand, delivering outstanding support to our customers and driving revenue through expert product knowledge and consultative selling.

**Key Responsibilities**
- **Provide expert advice** on a wide range of home appliances to help customers find the best solutions.
- **Accurately process sales transactions**, with upselling and cross-selling opportunities where appropriate.
- **Maintain detailed records** of customer interactions and sales activities in our system.
- **Collaborate** with the sales, inventory, and customer service teams to deliver a seamless customer experience.
- **Participate actively** in team meetings and training sessions to sharpen your knowledge and sales skills.

**What We’re Looking For**
- **Proven experience** in customer-facing roles (appliance retail, general retail, or call centres preferred).
- **Exceptional communication skills** and the ability to build rapport with customers.
- **Strong product knowledge** with the ability to sell consultatively and close deals effectively.
- **Comfortable in a fast-paced, target-driven environment**, with a focus on results.
- **Exceptional attention to detail**, delivering high-quality work at all times.
- **Adaptable and eager to learn**, with a growth mindset to succeed within the role.

**What We Offer**

At **Appliance Giant**, we believe in creating a rewarding work environment where our employees thrive. We offer:

- **A competitive salary package** reflective of your skills, experience, and performance.
- **Generous staff discounts** on home appliances.
- **Ongoing training and career growth** opportunities.
- A **collaborative, team-oriented workplace** where your contributions are valued.
- **Consistent 9 AM - 5 PM work hours**, providing stability and supporting a healthy work-life balance.
- **Convenient Fairfield location** with **easy access to public transport**.

**About Us**

Appliance Giant is a leading online retailer of home appliances, operating from our **Fairfield, NSW** HQ. As a pureplay eCommerce business, we are committed to providing customers with the best products, expert advice, and a seamless shopping experience. With a focus on continuous growth, we’re proud of our journey from a local appliance store to a trusted online retailer, servicing Australia.

Pay: $45,000.00 - $60,000.00 per year

**Benefits**:

- Employee discount
- Salary packaging

Schedule:

- 8 hour shift
- Monday to Friday
- Morning shift

**Experience**:

- Inbound call centre: 1 year (preferred)
- Customer service: 1 year (preferred)
- Sales: 1 year (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person

  • Customer Service Team Member

    7 days ago

    Fairfield, Australia Bunnings Full time

    Join us and experience Bunnings from the other side of the counter! What’s in it for you when you’re part of our team: - Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few- Free standard OnePass membership- Access to over 100+ exclusive team member benefits across health, shopping, travel and...

  • Sales Support Team Member to Sales Representative

    5 days ago

    Fairfield, Australia Lead Group Consultancy Full time

    Grow yourself in a growing company - 75k to 100k in your own speed! - Be the face of a sales for a leading business My clients is a leading player in the shopfitting industry, and they're seeking an ambitious Sales Support Member to become an integral part of our team. If you're looking for a company where you can not only make your mark but also **grow...

  • Customer Service/sales

    5 days ago

    Fairfield, Australia City Removalist and Storage Full time

    We’re seeking a qualified sales representative to help sell the products and services in the removalist and transport industry that our customers rely on. The sales representative will have a strong understanding of the sales process and excel at generating leads, building relationships, and closing deals. - Resolve product or service problems by...

  • Retail Team Member

    7 days ago

    Fairfield, Australia Scooter Hut Full time

    About Scooter Hut Driven by a passion for the industry, we’ve grown from humble beginnings in 2008 into a proud industry leader today. With an expanding network of retail stores, a thriving eCommerce business, and manufacturing facilities across Asia, Scooter Hut is poised for continued growth and success. Committed to bringing the joy of scooter riding...

  • Team Member

    17 hours ago

    Fairfield, Australia Grill'd Full time

    **Team Member - Restaurant** **About Grill’d** Grill’d isn’t just about nutritious burgers; it’s an experience - where incredible hospitality, energy, and teamwork come together. With 175+ locally-minded restaurants nationwide, we’re looking for team members who love fast-paced fun, bring epic vibes, and create WOW moments. Come join the crew at...

  • Team Member

    6 days ago

    Fairfield Heights, Australia Euro Garages AU Full time

    **Casual Employment**: - **Casual Pay Rate: $31.84 + Super + Discounts**: - **Location: Fairfield Heights, 2615 We are currently looking for Team Members to join our frontline Fuel team at our **Fairfield Heights **store. We are dedicated to putting the customer first and creating great experiences to keep them coming back for more! **ABOUT THE ROLE** -...

  • Team Member

    1 week ago

    Fairfield, Australia KFC Full time

    **Company Information** **KFC** is the world's most popular chicken restaurant chain, specializing in our famous Original Recipe® fried chicken. It all started with one cook who created a finger lickin' good recipe more than **75** years ago, a list of secret herbs and spices scratched out on the back of the door to his kitchen. That cook was Colonel...

  • Customer Service Manager

    2 weeks ago

    Fairfield, Australia SHINY Full time

    An innovative workwear and promotional clothing supplier, **SHINY** is the leading company for uniforms and decoration in the southern hemisphere. One of the largest employers in the industry, its stellar reputation has been built over 30 years, with an unwavering commitment to exceptional customer service and quality products. SHINY is now seeking a...

  • Customer Service Officer

    6 days ago

    Fairfield, Australia Pace (VIC) Pty Ltd Full time

    Location Fairfield + accessible to PT + parking onsite - Perm full time onsite + Mon - Fri + immediate start available - Up to 70K + super salary Our client is an established and reputable manufacturer & distributor of a niche industrial product range. Currently they are on the hunt for a Customer Service Coordinator to join their tight-knit operation. For...

  • Team Member

    2 weeks ago

    Fairfield, Australia Grill'd Full time

    **TEAM MEMBER (TRAINEE)** **About Grill’d** Grill’d is so much more than just nutritious burgers; it’s an experience - made up of great ambiance and of course, brilliant customer service. We now operate over 140 locally-minded restaurants around the country! We’re looking for awesome people to join our crew at Grill'd Fairfield Gardens. **What’s...