Customer Service/sales

2 days ago

Fairfield, Australia City Removalist and Storage Full time

We’re seeking a qualified sales representative to help sell the products and services in the removalist and transport industry that our customers rely on. The sales representative will have a strong understanding of the sales process and excel at generating leads, building relationships, and closing deals.
- Resolve product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution
- Handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution
- Keep records of customer interactions, process customer accounts, and file documents
- Follow communication procedures, guidelines, and policies
- Use telephones to reach out to customers and verify account information
- Greet customers warmly and ascertain problem or reason for calling
- Assist with placement of orders, refunds, or exchanges
- Advise on company information
- Take payment information and other pertinent information such as addresses and phone numbers
- Place or cancel orders
- Inform customer of deals and promotions
- Work with customer service manager to ensure proper customer service is being delivered

Customer Service Representative requirements:

- Proven customer support experience in the removalist or transport industry
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Excellent communication and presentation skills
- Ability to multitask, prioritize and manage time effectively
- 1-3 years of experience in the field or related area

**Job Type**: Casual

Pay: $60,460.00 - $65,237.60 per year

**Experience**:

- Inbound call centre: 1 year (preferred)
- Outbound call centre: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person

  • Customer Service + Sales Team Member

    2 days ago

    Fairfield, Australia Appliance Giant Full time

    **About the Role** Are you passionate about providing exceptional customer service and driven to assist in the growth of a family business? Join our energetic team at Appliance Giant as a Customer Service + Sales Team Member! In this crucial role, you'll be the face of our brand, delivering outstanding support to our customers and driving revenue through...

  • Customer Service Manager

    7 days ago

    Fairfield, Australia SHINY Full time

    An innovative workwear and promotional clothing supplier, **SHINY** is the leading company for uniforms and decoration in the southern hemisphere. One of the largest employers in the industry, its stellar reputation has been built over 30 years, with an unwavering commitment to exceptional customer service and quality products. SHINY is now seeking a...

  • Sales / Customer Service / Quoting & Estimating

    3 days ago

    Fairfield, Victoria, Australia Plyco Pty Ltd Full time $60,000 - $80,000 per year

    PLYCOAbout usPlyco is a leading manufacturer and distributor of high quality building and industrial products. With a history spanning over 20 years we are known for our innovation , customer focus and commitment to excellence. Join our tream and be a part of our continued success storyPlyco is seeking to recruit an experienced and energetic Retail or...

  • Customer Service Advisor

    2 weeks ago

    Fairfield, Australia St.George Full time

    Join our fabulous team at our Fairfield branch - Full-time position - Keep taking your career up a notch **How will I help?** You’ll be the face of St George - working in-branch to help our customers achieve their financial goals. How will you do it? By understanding their individual needs and circumstances - and delivering a tailored solution that...

  • Service Sales Representative

    2 days ago

    Fairfield, Australia Adecco Australia Pty Ltd Full time $80,000 - $105,000 per year

    Are you an electrician orindustrial technician who's ready to move off the tools? Looking for a rolewhere you can use your hard-earned technical knowledge, but enjoy a betterwork/life balance in the office?Adecco is proudly recruiting onbehalf of a long-established, family-owned business with a strong reputationfor designing, manufacturing, servicing, and...

  • Virtual Customer Service Sales Executive

    6 days ago

    Fairfield City Council, Australia Business Development Full time

    Career Opportunities with UniTrust Financial Group A great place to work. Careers At UniTrust Financial Group Current job opportunities are posted here as they become available. Location: Work From Home – Nationwide Compensation: 100% Commission License Required: Must be willing to obtain a state life insurance license (we’ll help you through the...

  • Customer Support Sales Representative

    2 days ago

    Fairfield East, Australia Komatsu Full time

    Global OEM who will invest in your development with training. - Recognition and awards + Fantastic employee benefits program + Family focus - Permanent role with stability | Career development opportunities**The Opportunity**: **Your responsibilities will include**: - Identifying and pursuing new sales opportunities within the prescribed customer base. -...

  • Sales Representative

    7 days ago

    Fairfield, Australia Air Liquide Full time $60,000 - $120,000 per year

    Air Liquide Australia is a market leader Gases, Technologies and Services for Industry in Australia. Air Liquide Australia provides innovative, responsive and customer focused services to our product range, which improves the performance of our customers while helping protect the environment. Air Liquide has a full-time opportunity for a Business Development...

  • Sales Representative

    1 day ago

    Fairfield, Queensland, Australia Air Liquide Full time $80,000 - $120,000 per year

    Air Liquide Australia is a market leader Gases, Technologies and Services for Industry in Australia. Air Liquide Australia provides innovative, responsive and customer focused services to our product range, which improves the performance of our customers while helping protect the environment.Air Liquide has a full-time opportunity for a Business Development...

  • Retail Sales Assistant

    6 days ago

    Fairfield, Australia Optus Full time

    As a Retail Sales Consultant at Optus you will work within our collaborative team environment reporting to the Store Manager. You will be responsible for providing our customers with extraordinary sales experience through your positive can-do attitude, product knowledge and willingness to ensure our customers walk away excited by their new technology and...