Claims Consultant

**Introduction**

Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND.

**Overview**
**About the role**

Are you ready to take the next step in your Liability Claims career? Looking to get involved in complex liability matters? Our Liability Claims Consultant role has everything you are looking for with exposure to all liability lines including the opportunity to work directly with underwriters from Lloyd’s of London.

Gallagher Bassett is looking for a Claims Consultant with exposure to General Insurance who is looking to solidify their career within our Global Brand. This position will be offered on a permanent full-time basis with flexible hybrid working arrangements to be agreed.

**How you'll make an impact**
**Your responsibilities will include**:

- Managing a portfolio of liability claims end to end, from a General Liability perspective
- Providing advice to insurer clients on indemnity, liability, quantum, reserving and settlement
- Liaising with various third-party providers including solicitors, loss adjusters, brokers and barristers
- Settling claims within client service instructions, company guidelines and delegated authority
- Resolving complaints in accordance with company guidelines and identifying potential fraud/recovery indicators for claims where applicable

**About you**
**We’re interested in hearing from people who possess**:

- A minimum of 2 years of Claims experience in public liability and/or professional indemnity claims management
- Experience in handling medical malpractice or cyber or environmental claims is desirable but not essential
- Industry specific ANZIIF qualifications (desirable) with a strong exposure to claims involving Third Party Liability
- Flexibility and receptivity to change
- Focus on customer / client relationships
- Excellent; customer service, communication, time management, organisation and interpersonal skills
- PC literacy - Database and Microsoft Office

**If you live our values and demonstrate the people capabilities, we can not only offer you great career opportunities, but on a day-to-day basis you’ll experience the following**:

- Flexible work arrangements - including WFH
- Paid Parental Leave
- Birthday Leave
- Opportunities for ongoing education and development
- Service recognition awards
- Employee assistance program for yourself and immediate family members
- Excellent Working Environment - friendly, flexible and supportive working environment which is built around great team support and rewarding opportunities.
- Exciting career - as our Company grows, so do the opportunities for our people.

**A brief overview on GB**

Gallagher Bassett is Australia's largest Third-Party Administrator (TPA). Our focus is refreshingly simple: we manage insurance claims on behalf of insurers, brokers, government bodies and self-insured corporations.

Gallagher Bassett (GB) has six offices in Australia located in Northern Territory, Adelaide, Perth, Brisbane, Melbourne and Sydney, and employing over 1000 staff.

GB values its employees and offers a friendly, comfortable working environment that facilitates a Work and Life Balance

**To be considered for this opportunity you must have the right to live and work in Australia when applying.**

**Agency applicants will not be considered for this role.**

Gallagher Bassett is an Equal Opportunity Employer and Indigenous Australian applicants are encouraged to apply. As a member of the Diversity Council Australia, we recognise the importance of, and embrace diversity in the workplace. We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant.

**Compensation and benefits**
On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the **minimum core benefits** you’ll get, depending on your job level these benefits may improve:

- 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave
- Novated Leasing opportunities
- Two paid volunteer days annually
- Health Insurance Discounts with our Group Insurance Plan
- Employee Stock Purchase Program
- Paid parental leave

**Other benefits include**:

- Flexible and hybrid work arrangements
- Mental Health and Wellbeing Support for yourself and immediate family members
- Employee Recognition Awards and Service Milestone Recognitions
- Peer Support Program
- Annual flu vaccinations
- Access to Reward Gateway - discount offers at over 350 retailers
- And more...

**We value inclusion and d