Scheduler Officer

2 weeks ago

Old Guildford, Australia Total Resource Solutions Full time

On going contract
- Immediate start
- Hybrid working environment

**Scheduler**

**About The Role**

**This role has a strong customer service focus and will see you scheduling and dispatching work to crews in accordance with the approved rolling schedule, managing in day jeopardies and emergency response work priorities, along with maximising crew and resource utilisation.**

**The role is based out of our Old Guildford office and offers you the flexibility to work between the office and a few days from home.**

**Your Responsibilities Will Include**
- Plan and schedule customer appointments on a weekly basis
- Schedule work to maximise field resource utilisation
- Define materials, tools and equipment
- Define job specific requirements
- Prepare job packs
- Manage schedule changes
- Dispatch work order schedule to crews
- Manage in day jeopardies
- Work order management
- Escalate work back to job planning
- Communicating with customers to keep them informed

**About You**
- Experienced in customer service
- Intermediate skills with Microsoft Office programs (particularly Excel)
- SAP experience advantageous
- Prior scheduling experience advantageous
- Excellent written and verbal communication skills
- Ability to work autonomously and display initiative

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