Services Team Coordinator

Bethanie, Western Australia’s leading not for profit aged care and retirement living provider, has been warmly welcoming and caring for seniors for over 65 years. We strive to lead the change in the way Australians think about ageing, recognising ‘old age’ as a positive force in society and giving a voice to those who have seen it all and live to tell the tale.

As Bethanie's **Services Team Coordinator**, you will be responsible for the coordination of residential and community services at Bethanie relative to admissions. This includes coordination of residential bed vacancies across the organisation, placement of potential residents and assisting clients to access Bethanie community services.

Your previous healthcare experience will be utilised to ensure our clients are placed within the appropriate care within Bethanie services. Your passion to help others will support you to liaise with residential site and case managers, Bethanie Connect team, clients and families to successfully ensure each client’s needs are identified and recommendations provided.

The role is being offered on a **permanent full-time basis 38 hours per week** and located at Bethanie on Pier, our beautifully appointed offices in Perth.

Key Responsibilities:

- Maintain communication with Residential sites regarding vacancies and availability of vacant beds
- Make recommendations of potential residents to Managers to fill vacancies
- Scheduling and Coordination of assessments applicable to a range of funding Streams
- Guide customers through the process and relevant paperwork for all residential and community funding streams
- Responsible for the provision of client focussed services which meet the needs of the individual as well as relevant legislation, program outcome standards and guidelines
- Maintain communication with external key stakeholders with regular vacancy updates
- Co-ordinate admissions from key stakeholder group by providing excellent communication and attainment of relevant paperwork
- Responsible for determining eligibility as per the requirements of individual services offered by The Bethanie Group Inc.
- The provision of other information and/or referrals when having determined that a person is not eligible for services from the Bethanie Group
- In accordance with the Programme guidelines, ensure that information provided to clients pertaining to programs, fee structures and service agreements, are relevant and accurate
- Display empathy and understanding, with a knowledge of boundaries and need for referral where required when working with clients, families, friends of client and relevant others

**Skills & Knowledge**:

- Willingness to uphold the Mission, Vision and Values of The Bethanie Group Inc.
- Nursing or Allied Health qualifications
- High Level of proficiency with Microsoft office and client Management Systems
- Experience in Aged Care
- High level organisation skills and ability to multi-task
- **Ability to meet flexible works hours with start and finishing times varying between 8am - 5pm**

**Working with Bethanie**

At Bethanie we are committed to being an employer of choice by creating a supportive and compassionate environment for our people, customers and residents.

As well as being part of a stimulating and nurturing work environment, you will also have access to the following benefits:

- Salary Packaging up to $15,899 per annum for living expenses and $2650 for meals and entertainment
- Banking, insurance and retail discounts and benefits
- Rewarding career with a supportive culture
- Professional development and training opportunities
- Flexible working arrangements

**To Apply