Team Leader Housing Services Homes Nsw

Division: Homes NSW
- Location: Redfern, NSW, AU, 2016 Maroubra, NSW, AU, 2035 Fairfield, NSW, AU, 2165 Bankstown, NSW, AU, 2200 Strawberry Hill, NSW, AU, 2012 Liverpool, NSW, AU, 2170 Surry Hills, NSW, AU, 2010 Campbelltown, NSW, AU, 2560
- Req ID: 71784

**Team Leader | Housing Services**
**Homes NSW**
- **Multiple Temporary roles available with possibility to transition to ongoing**:

- **Location: Multiple office locations available across Sydney Metro**:

- **Talent Pool will also be created for future vacancies across the Department**:

- **Salary range $125,693 - $138,510 plus employer’s contribution to superannuation and annual leave loading**

Housing Services has several opportunities across the Sydney Metro area some streams have opportunities of up to 12 months, with the possibility of extension or will transition too ongoing.

Housing Services is portfolio area under the Homes NSW umbrella. Homes NSW is a newly established division within the Department of Communities and Justice (DCJ) with the vision to deliver quality homes and services that change lives and end homelessness.

Homes NSW brings together the housing and homelessness functions of DCJ, the NSW Land and Housing Corporation (LAHC), Aboriginal Housing Office (AHO) and key worker housing functions from across government under one roof.

**Your role**

The Team Leader manages the day-to-day workload of housing client service teams, providing direction, support and feedback for all team members to facilitate delivery of quality outcomes; contributes to asset and service delivery planning and makes decisions in relation to asset utilisation and maintenance.

**What you’ll do**

The role is pivotal in managing key relationships within a geographical area and in relation to specific housing services as well as managing the implementation of change within the team.

Within the role you will promote and participate in community building programs and whole of government initiatives to strengthen communities and enhance opportunities for community participation.

As Team leader you will also work collaboratively with other service delivery teams within the district to enhance access, effectiveness, quality of service delivery and client outcomes.

**What we’re looking for**
- Will need to be able to motivate and encourage team/unit to achieve the best possible outcomes for clients and the department, in a high-volume work environment.
- Will need to be able to research and analyse information and make decisions based on relevant evidence.
- Can communicate effectively to efficiently foster and manage key stakeholder engagement, both internal and externally

Download the role description.

**What We Offer**

We offer a variety of benefits, including:

- A challenging and rewarding career
- Flexible, autonomous work environment
- Competitive pay and conditions
- Training and development opportunities to build and maintain capabilities
- Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us.

**We do work that really matters**

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

**Are you ready to join us?**

Click apply, attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 3 pages) addressing the 2 targeted questions below with a brief outline on how you meet the requirements of the role:
**Targeted Question 1**:
Give an example of how you have been successful at empowering a staff member to improve performance?

**Targeted Question 2**:
As Team Leader you will drive performance whilst balancing customer service commitments. Please provide an example that highlights your ability to achieve business targets whilst ensuring customer service delivery standards are maintained.

**Applications close by**Sunday 2nd February 2025 11:59pm AEST

**Got a question?**

Visit Recruitment adjustments on the DCJ website to learn more.

**Inclusion and Diversity lies at the heart of how we recruit**

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

**Other Information**

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Your recruitment journey on the DCJ website.