Housing Support Officer

2 days ago

Redfern, Australia Aboriginal Housing Company Full time

The Housing Officer role is the main contact for tenants and applicants. Scope of duties include (but not limited to):

- Respond to General enquiries and manage inboxes
- Manage tenant relationships and communications
- Maintain tenant database
- Coordinating maintenance requests
- Liaise with real estate agents, councils and tradespeople
- Prepare weekly and monthly reports and updates

**Essential Requirements and Skills**:

- Minimum 1 year experience in a similar role
- Minimum 1 year experience in social or affordable housing tenancy management
- Demonstrated experience working within a team structure
- Intermediate to advanced Microsoft Office skills (Word, Excel, PowerPoint and Outlook)
- Excellent verbal and written communication skills
- Organised and able to meet deadlines
- Demonstrated ability to have difficult conversations

**Application process**

**Job Type**: Part-time

Pay: $35.00 - $38.00 per hour

Expected hours: 24 per week

**Benefits**:

- Employee mentoring program
- Professional development assistance
- Work from home

**Experience**:

- Housing Industry: 1 year (required)

Work Authorisation:

- Australia (required)

Work Location: Hybrid remote in Redfern NSW 2016

Application Deadline: 27/01/2025

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