Client Service Officer

1 week ago

Werribee, Australia Demant Full time

Who is Audika?- #LI-TF1#LI-ON#audika_Australia- Audika is part of Demant, a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss. Worldwide the group employs more than 17,500 staff in more than 30 countries and distributes hearing healthcare and intelligent audio solutions to people in more than 130 countries.- In Australia, Audika has over 350 clinics who provide hearing services to our valued clients. We strive to put hearing care on the health care agenda and to improve the quality of life of people living with hearing loss.**We are looking for customer service superstar to be a Clinic Co-Ordinator If you are interested in helping our clients improve their hearing and quality of life, keep on reading This is the role for you.**
- The Role:
- This is a pivotal role in each clinic that contributes to clinic performance and enhances our customers’ experience. We are looking for a passionate and purpose-driven individual whose outstanding organisational and sales skills will help more people get access to better hearing.- You will collaborate with Clinicians and Hearing Technicians (where applicable) to provide quality hearing health care outcomes for all our clients.-
- Responsibilities:
- Book and confirm appointments for clients with our online schedule tool
- Work with clients to determine their entitlement to government funding assistance and health fund rebates
- Follow up with existing clients to encourage renewal of the maintenance program
- Perform hearing screening checks (full training is provided)
- Provide administrative support for day-to-day clinic operations
- You will be successful in this role if you have:
- Previous sales and customer service experience in one of the following environments: retail, hearing care services, pharmacy, or allied health
- Experience working with an older demographic, preferred
- Strong interpersonal communication skills and empathy for clients to support their hearing journey
- Higher School Certificate (HSC) or TAFE Qualification
- Computer literacy skills
- Have a valid visa to work in Australia
- What’s in it for you:
- Permanent Part time
Monday, Tuesday, Thursday, & Friday - 8:30am to 4:36pm
- Competitive salary + super + performance incentives
- Supportive hearing care team
- Professional development through clear career path and professional training
- MyRewards program - a program that offers discounts to more than 300 retailers and services across Australia
- Online Wellbeing center - a platform offering activities, workouts, meditations, nutritional and financial advice - everything you need to live a healthier and happier life
- Employee Assistance Program
- Birthday and Christmas gifts
- Our Values:
- Audika is proud to have a diverse and inclusive culture that acknowledges and respects our employees.- We are a team of professionals who bring the importance of sound to life and connect our clients through our hearing products.- We believe that it all starts from our employees, who make this happen. We are led by our values, which shape a supportive and encouraging culture where everyone can thrive and succeed.

  • Client Services Officer

    1 week ago

    Werribee, Victoria, Australia Melton City Council Full time

    Full Time Permanent Position Position is required to work across various start times - 7.00am, 7.30am & 8.30am Band 4 - Salary Range $74,283 to $78,754 per annum + 12% Super + ADOSalary offered will depend on level of skills and experience.Why join Melton City Council?Melton City Council is proud to serve one of Australia's fastest-growing and most diverse...

  • Intake / Client Services Officer

    7 days ago

    Werribee, Australia Hope Life Care Services Full time

    **About Hope Life Care Services** Hope Life Care Services is a leading NDIS provider across Victoria, dedicated to empowering individuals with disabilities to live fulfilling lives. We are seeking a highly motivated and compassionate Intake & Client Services Officer to join our team in Werribee. This pivotal role will be instrumental in ensuring our...

  • Client Services Coordinator

    1 week ago

    Werribee, Australia Findex Full time

    We are looking for someone that loves variety, displays initiative and has a people centric approach to join our Werribee office as a Client Services Coordinator on a permanent part-time bias. At Findex, we believe in Dynamic working. This is our new way of thinking about an agile and flexible global workforce. It places trust in our team members to focus...

  • Customer Service Officer

    1 week ago

    Werribee, Victoria, Australia Robert Walters Full time

    Are you looking for a role that offers stability, growth, and the chance to work close to home? We're on the hunt for a passionate Customer Service Officer to join our clients Sunshine Head Office team.If you thrive in a fast-paced environment, love engaging with customers, and want to be part of a business that's growing rapidly, this could be the perfect...

  • Administrative Support Officer

    1 week ago

    Werribee, Victoria, Australia beBeeCustomerService Full time $74,283 - $78,754

    About the RoleWe are seeking a highly skilled and motivated Customer Service Officer to join our Community Care team. In this role, you will be responsible for providing exceptional customer service and administrative support to ensure the smooth delivery of services.The successful candidate will have excellent communication skills, both written and verbal,...

  • Client Coordinator

    7 days ago

    Werribee, Australia University of Melbourne Full time

    **Job no**: 0056909 **Location**:Werribee **Role type**:Full time or Part time available; Fixed-term for 12 months **Faculty**:Faculty of Veterinary and Agricultural Sciences **Department/School**:U-Vet Werribee Animal Hospital, Melbourne Veterinary School **Salary**:UOM 3 - $61,508 - $67,912 (pro rata for part-time) p.a. plus 17% super The University of...

  • Administrative Officer

    2 weeks ago

    Werribee, Australia Mercy Health Australia Full time

    Employment Type: Permanent part time Hours: 0.8 EFT - AM, PM shifts and a nightshift available Classification: HS1 Location: Werribee Mercy Hospital Upload with Application: Resume, cover letter, and all relevant qualifications Contact: Andrea Ryan, Manager Patient Services Where there’s life, there’s Mercy. Where there’s care, there’s...

  • Service Ambassador

    1 week ago

    Werribee, Victoria, Australia beBeeCustomer Full time $52,000 - $76,000

    Customer Service OpportunityAbout the RoleThis permanent, full-time position offers a unique chance to provide exceptional service and support to clients from diverse backgrounds. As a Customer Service Officer, you will play a vital role in helping people access essential services and gain valuable skills with a leading provider of government-funded hearing...

  • Administration And Customer Service Officer

    1 week ago

    Werribee, Victoria, Australia Wyndham City Council Full time

    Employment type: Full time, Fixed term until 3 July 2026 Hours per week: 38 Remuneration: Band 4 salary from $78,402.48 per annum plus superannuation and a fortnightly RDOLocation: Hoppers Crossing based About the role Wyndham City is seeking an Administration and Customer Services Officer to provide efficient and effective administrative and on-site...

  • Guest Service Agent

    4 days ago

    Werribee, Victoria, Australia Quest Werribee Full time $45,000 - $60,000 per year

    About the businessQuest Serviced Apartments is the largest and fastest growing serviced apartment operator in Australasia with a network of 160 franchised properties across Australia, New Zealand and Fiji.  For nearly 25 years Quest have provided convenient locations, reliable standards and flexible living conditions for the extended stay corporate...