Guest Service Agent
1 week ago
About the business
Quest Serviced Apartments is the largest and fastest growing serviced apartment operator in Australasia with a network of 160 franchised properties across Australia, New Zealand and Fiji. For nearly 25 years Quest have provided convenient locations, reliable standards and flexible living conditions for the extended stay corporate traveller who comprise approximately 80% of our client base. Quest is now one of the top 15 serviced apartment providers in the world and is widely recognised as the market leader of serviced apartment accommodation in Australia.
About the role
Involves all aspects of smooth-running Front Office which includes entering of reservations, responding to accommodation enquiries, updating room inventory, night audit, providing friendly and personalised customer service promoting the business to achieve accommodation sales, assisting corporate and leisure guests upon check in and check out
Benefits and perks
The role presents a great opportunity to work closer to home, with a friendly team, under the banner of the highly successful and established Quest Group brand.
Skills and experience
Will demonstrate a passion for customer service, strong skills in promoting and selling accommodation services and facilities, excellent communication, interpersonal and time management skills, experience with front office booking systems, strong attention to detail, ability to work in team environment but also work autonomously and high standards of personal presentation.
Previous Guest Relations or Front Office experience is essential, ideally in a hospitality/travel/tourism environment.
Experience with sales and industry qualifications would be highly regarded.
-
Werribee, Victoria, Australia Lancemore Hotel Group Full time $90,000 - $120,000 per yearBe part of our fun, guest service focused teamAttractive salary + benefitsEasy to get to location and close to public transportWe are currently on the hunt for an experienced and passionate Guest Service Manager to join our front office team.Lancemore Mansion Hotel Werribee ParkSituated on a grand 19th Century estate amongst 10 stunning acres of formal...
-
Duty Manager
1 week ago
Werribee, Victoria, Australia Holiday Inn Full time $60,000 - $80,000 per yearAbout usHoliday Inn Werribee is situated in the heart of the Werribee city centre, being the talk of the town for Werribee and surrounds. The hotel occupies the top four floors of the mixed use 12 storey premises and boasts sweeping views right across to the You Yangs and Wyndham Harbour. The hotel offers 150 stylishly appointed guest rooms and suites, gym,...
-
Restaurant Manager
3 days ago
Werribee, Victoria, Australia W3Global Full time $80,000 - $120,000 per yearAbout The RoleSupported by our Food & Beverage Operations Manager and a kitchen team driven toward excellence, you'll be entrusted with leading the day-to-day restaurant operations while shaping the overall guest experience.You WillLead, inspire and develop a passionate front-of-house teamDrive a culture of service excellence and warm, intuitive...
-
Werribee, Victoria, Australia Lancemore Hotel Group Full time $90,000 - $120,000 per yearCreate your legacy at one of Victoria's most iconic destinations.Set amongst ten acres of breathtaking English gardens and the grandeur of a 19th century estate, Joseph's Restaurant at Lancemore Mansion Hotel Werribee Park is a destination in its own right — and now, we're searching for a passionate, drivenRestaurant Managerto take the helm and lead the...
-
Werribee, Victoria, Australia IHG Hotels & Resorts Full time $45,000 - $55,000 per yearAbout UsHoliday Inn Werribee is situated in the heart of the Werribee city centre, being the talk of the town for Werribee and surrounds. The hotel occupies the top four floors of the mixed use 12 storey premises and boasts sweeping views right across to the You Yangs and Wyndham Harbour. The hotel offers 150 stylishly appointed guest rooms and suites, gym,...
-
Werribee, Victoria, Australia Holiday Inn Full time $45,000 - $65,000 per yearAbout usHoliday Inn Werribee is situated in the heart of the Werribee city centre, being the talk of the town for Werribee and surrounds. The hotel occupies the top four floors of the mixed use 12 storey premises and boasts sweeping views right across to the You Yangs and Wyndham Harbour. The hotel offers 150 stylishly appointed guest rooms and suites, gym,...
-
Room Attendant-Housekeeping
3 days ago
Werribee, Victoria, Australia IHG Hotels & Resorts Full time $45,000 - $55,000 per yearAbout UsHoliday Inn Werribee is situated in the heart of the Werribee city centre, being the talk of the town for Werribee and surrounds. The hotel occupies the top four floors of the mixed use 12 storey premises and boasts sweeping views right across to the You Yangs and Wyndham Harbour. The hotel offers 150 stylishly appointed guest rooms and suites, gym,...
-
Room Attendant-Housekeeping
3 days ago
Werribee, Victoria, Australia Holiday Inn Full time $45,000 - $55,000 per yearAbout usHoliday Inn Werribee is situated in the heart of the Werribee city centre, being the talk of the town for Werribee and surrounds. The hotel occupies the top four floors of the mixed use 12 storey premises and boasts sweeping views right across to the You Yangs and Wyndham Harbour. The hotel offers 150 stylishly appointed guest rooms and suites, gym,...
-
Property Manager
2 weeks ago
Werribee, Victoria, Australia OBrien Real Estate - Werribee Full time $60,000 - $80,000 per yearThis is an outstanding opportunity for an experienced property manager to join a large, established, modern & friendly team of professionals in the Wyndham area. You will work alongside a team of experienced, vibrant, professional and capable staff with solid real estate experience. Progress your career and join this premium brand. With a close-knit team...
-
Bar & Bistro Staff
2 weeks ago
Werribee, Victoria, Australia The Park Wyndham pty ltd, TA The Park Werribee Full time $45,000 - $60,000 per yearAbout the role We are seeking an enthusiastic and customer-oriented Bar & Bistro Staffer to join our team at The Park Werribee in Werribee, VIC. As a casual Bar & Bistro Staff member, you will be responsible for providing exceptional hospitality , customer service and contributing to the overall operations of our bar and bistro.What you'll be doingGreeting...
