Manager Community Services

4 days ago


Melbourne, Australia Royal Freemasons Ltd Full time

Rewarding career where you can make a positive difference
- Supportive team environment
- Opportunity for professional growth and career development

Want to be the one to make a positive impact in the lives of older people enabling them to remain living independently at home? Then Royal Freemasons is for you. Experience the rewards of making a difference in older people’s lives by showing compassion and providing high quality, safe care.

**The opportunity**

We have an exciting opportunity for an experienced Community Care Manager to join Royal Freemasons - Community Services and ILU’s team. As the Manager Community Services you will play a critical role in the provision of leadership and overseeing the Community Services team ensuring the provision of high quality, compliant and consumer directed services.

This role is integral in leading the team, navigating and responding to changes during the transition to Support at Home effective 1 July 2025.

**Key responsibilities**
- Provide strategic direction to the team to ensure the effective planning, development and delivery of high quality and sustainable services
- Leadership and people management including recruitment, staff onboarding and training and development
- Management and mentoring of the Client Coordination Team, Case Managers, Support Workers to ensure current high standards and processes are maintained.
- Communicate/liaise effectively with both internal and external stakeholders to ensure that the organisational goals and objectives are met.
- Ensure that services are managed in accordance with funding requirements, accreditation standards, policies, allocated budgets and contemporary human resource management approaches

**Qualifications, knowledge and requirements required for the role**
- Tertiary qualification in management, business or related discipline and/or experience in operational management in a health/ aged care organisation
- Minimum 3 years’ experience in leading a team preferably within a community service industry
- Proven experience in a community services or aged care leadership role
- Comprehensive knowledge of working within the community including assessment, care planning and service delivery
- Thorough understanding of risk management in community setting from a clinical and organisational level
- Excellent communication and problem-solving skills, with the ability to negotiate and advocate for the client to access support services.

**Other requirements**

A current, full drivers licence for the State of Victoria which is appropriate for the type of vehicle being driven and comply with any restrictions on their licence (e.g. wearing glasses).

It is a mandatory requirement when working in the Aged Care sector to have a valid Police Clearance or National Disability Insurance Scheme (NDIS) Worker Screening Clearance, or potentially both, to undertake the inherent requirements of this role.

All aged care workers are encouraged to be vaccinated against Covid-19 (3 vaccines) and receive the Flu-Vaccine.

**How to apply**

**If you want a career that is rewarding and makes the difference, then we want to hear from you Simply click on the “apply” button and follow the prompts.



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