Specialist - Workforce Capability & Engagement Qld

Join Australian Red Cross in a critical role leading and developing emergency services workforce engagement in QLD
- Max term role until 30 June 2027
- Full time hours
- Brisbane location + hybrid working

About Red Cross
Australian Red Cross is part of the world’s largest humanitarian movement. We support and empower people and communities in times of vulnerability. We act for humanity.
About the role
This position is responsible for leading the development and engagement of the emergency services workforce, including employees and volunteers, in their respective state or territory. As a part of the Emergency Services division, this role ensures that local Emergency Services workforce is adequately trained, prepared, and equipped to support communities before, during and after disasters. The Specialist will support the coordination of development, training and engagement activities, conduct readiness assessments, and foster a culture of readiness and commitment among the local workforce.
About you
As a specialist in incident management, emergency response, community engagement, or related fields, you will bring experience in coordinating with internal stakeholders and facilitating cross-functional collaboration within a team environment. You’ll have demonstrated experience engaging and managing volunteers.
In addition, you’ll demonstrate a track record of effective communication and collaboration with diverse stakeholders to achieve common goals and objectives.
Key behavioural and technical capabilities
- Ability to lead and motivate a diverse workforce in a state or territory-specific context.
- Skilled in assessing capability needs and workforce readiness, and in developing effective engagement solutions.
- Demonstrated sound technical knowledge and expertise in workforce development, training methodologies, and volunteer management within emergency services contexts
- Strong capability to work with various stakeholders, and build collaborative and innovative culture
- Flexibility to adjust to meet evolving local needs and emerging challenges.
- Strong organisational and strategic planning abilities.
- Excellent communication and interpersonal skills.

Why work with us?
Work for purpose, know that the work you do enables Red Cross to support and empower people and communities in times of vulnerability.
Red Cross respects, values and encourages diversity. We believe that diversity in our people enriches our organisation as well as the impact we have.
Benefits that act for you, while you act for humanity
**Financial wellbeing**: In addition to your salary, you can take advantage of salary packaging that could provide you with a great way to reduce the amount of tax you pay - and get more from your salary. You can salary package up to $15,900 for living expenses (such as rent, groceries, utility bills); up to $2,650 for holiday accommodation and meals when dining out; Novated car leases; superannuation and purchase additional annual leave.
**Health & Wellbeing**: You can tap into specialist advice for nutrition, sleep, resilience and mindfulness, as well as access to guided meditation and other wellbeing programs.
**Work/Life Flexibility**: You can access flexible working arrangements, paid ‘Me’ day just for you and a wide range of other paid leave options
**Career development**: Access to ongoing learning, training, and development courses
Mandatory Requirements
- Working with Children Check / Working with Vulnerable People Check
- National Criminal History Check (coordinated through Australian Red Cross)
- Current Drivers Licence

Further information
This role is covered by the Social, Community, Home Care and Disability Services Award - Level 5. Salary from $100,776.00 FTE + superannuation + salary packaging options.
To find out more about this opportunity or to obtain a copy of the Position Description, please contact Sally Randall on 0438 193 176.
Applications close at 11.55pm AEST on Sunday, 16 November 2025.
Red Cross strives to create a safe and inclusive culture with wellbeing at its centre. We embrace diversity and welcome Aboriginal and Torres Strait Islander people, and people with diverse lived experiences, abilities, genders, ethnicities, ages, and sexual orientations. We are a child safe organisation with zero tolerance of any harm to children. Our vision is to be trusted as the leading humanitarian organisation making a genuine difference in the lives of people and communities.
Thank you for considering a career at Red Cross. We also have great opportunities to volunteer. Click here to find out more.