Privacy & Information Officer (V23/8920)

This role delivers the organisational governance and compliance frameworks, specifically
role provides policy, delegations, compliance and legal management functions. It provides
business improvement initiatives in relation to privacy, policy and compliance
management and seeks best practice in governance and transparency. The role supports
policy management through the preparation, review and implementation of policies and
procedures through comprehensive research and benchmarking. The role delivers
positive customer engagement with internal and external stakeholders, and provides
advice, instruction and training.

**RELATIONSHIPS
**Reports to (title)**:Program Leader Governance

**Reports to (position number)**:P00909

**Staff Responsibility**:0

**Key Internal Relationships**:Service managers, directors and CEO
Council employees

**Key External Relationships**:Government agencies for example, Office of
Local Government, Information Privacy
Commisssioner, NSW Ombudsman
Solicitors
Customers/residents

**KEY RESPONSIBILITIES**

1. To contribute to help Council deliver its sustainability goals.
2. To manage and implement the requirements of the Government Information Public

Access (GIPA) Act and access to council information, including to receive and assess
legislation, and make decisions under the provision of the Act.

3. To manage Government Information Public Access (GIPA) Act and Privacy and
Personal Information Protection Act (PPIPA) compliance and processes, including
internal and external review and reporting, system development and maintenance, and
to provide support, training and advice on transparency and privacy.

4. To develop and implement complaint handling processes, including complaint
management system development, monitoring and maintenance, analysis and
reporting, and to provide support, training and advice.

5. To support and deliver the orgainational policy and compliance management
framework, including to develop and advise internally on legislative compliance
oversight processes, legal referral and expenditure processes, delegated authority,
policy review, and compliance matters across the breadth of council functions.

6. To support internal review processes and administration, including conduct
comprehensive research, understand legislation and policy, analyse information or
data, prepare complex correspondence and maintain strict confidentiality
requirements.

7. To undertake research, including with respect to council records, legislation,
standards, government circulars, industry guidelines and model policies in the
preparation and review of projects, compliance, policy and procedures.

8. To undertake other duties as required, including administration, correspondence,
reporting, responding to a wide range of internal and external enquiries, special project
facilitation or involvement or preparing and/or presenting training.

**Guiding Principles
- We act as one organisation responding to the changing needs of our LGA and

community
- We are strategy led, driven by our Community Strategic Plan with clear priorities and

focus
- We are service focused ' we continuously improve service provision and provide

excellent customer service
- We collaborate and work together to achieve our outcomes
- We ensure safety and well-being is at the centre of our organisation, operations and

culture
- We are a financially sustainable organisation, living within our means, ensuring best

value resource allocation
These Guidelines complement the Council’s adopted Values of: Work Together; Work
Safe Home safe; Service Excellence; Value for Money; Trust and Respect; and,
Supporting Community

**Workplace Health & Safety**

Ensure compliance with WHS obligations and responsibilities as outlined in Councils
policies and procedures and under the relevant WHS legislation. These include but are
not limited to: identifying potentially unsafe situations or work practices and notifying your
Supervisor or Manager (or the Health, Safety Manager/Area Safety Representative);

never performing a task that you believe is dangerous or for which you do not have the
experience, or have not received appropriate instructions and training or where the correct
equipment to carry out the task safely is not available; always work in a safe manner and
in accordance with safety instructions, where applicable; use the work equipment supplied
for the job, in accordance with the manufacturer's instructions), and any personal
protective equipment, which the Council deems necessary and has provided; be safety
aware and report any actions to your line manager which will assist the Council to meet
its legal workplace health and safety obligations.

You have the right to cease or direct cessation of unsafe work. In addition you are required
at all times to comply with Councils Asbestos Management Plan and Policy.

**COMMUNICATION**
- The Jobholder is required to make autonomous decisions usually influenced only by

Council poli