Project Support Officer

The Blue Mountains City Council Project Management Office (PMO) is the custodian of the
Blue Mountains City Council Project Management and Governance Framework and also plays
a role in helping raise overall project management capability across the organisation.

The current PMO structure splits these roles within the team, with some staff focused on
governance and some on capability building. It is expected that staff will be able to move
between these roles if needed but will have most of their work associated with either
governance or capability.

areas individuals will focus on will be determined based on skills, interest and organisational
need, and may change over time.

**RELATIONSHIPS
**Reports to**:(Position Title)** **Program Leader, Strategic Outcomes & Project
Management***

**Reports to**:(Position Number)***

**Staff Responsibility**:Nil

**Key Internal Relationships**:Project Managers, Project Sponsors, Service
Managers, business representatives, working groups
and project teams***

**Key External Relationships**:Councillors, government authorities, legal advisors and
relevant external agencies and consultants.**
**SPECIFIC RESPONSIBILITIES**

**Governance
- Support the tracking, monitoring and reporting of the status of the Asset Works Program

and other corporate projects to provide a regular accurate record of progress that supports
informed action where needed. This includes but is not limited to:

- Assessment of project readiness to move between the stages of the Blue Mountains
City Council Project Management and Governance Framework
- Monitoring of projects against milestones, tasks and budget
- Monitoring of risks and emerging issues
- Ensuring requests for variations to scope, schedule or budget are recorded
- Undertake research and analyse data to identify any emerging issues and inform

recommendations
- Contribute to the preparation of progress reports and dashboards
- Attend Project Control Group meetings, Project Team meetings and site inspections
- Undertaking post project reviews

**Capability
- Support the establishment and maintenance of standard processes and tools for managing

projects consistently and efficiently in accordance with the Blue Mountains City Council
Project Management and Governance Framework, including:

- Review and update of the Blue Mountains City Council Project Management and
Governance Framework, associated toolkits and templates
- Development of new tools and templates as needed
- Support improved project management capability across the organisation, including:

- Assistance with preparing Project Management Plans (where requested by project
managers)
- Maintenance of and assistance with use of relevant corporate systems
- Undertake project health checks and risk assessments

**General
- Establish and maintain collaborative working relationships and facilitate positive outcomes

with a wide range of internal stakeholders
- Prepare reports, business papers, briefings, correspondence and memos as relevant
- Assist with management of corporate priority projects as required

**Guiding Principles
- We act as one organisation responding to the changing needs of our LGA and community
- We are strategy led, driven by our Community Strategic Plan with clear priorities and focus
- We are service focused ' we continuously improve service provision and provide excellent

customer service
- We collaborate and work together to achieve our outcomes
- We ensure safety and well-being is at the centre of our organisation, operations and culture
- We are a financially sustainable organisation, living within our means, ensuring best value

resource allocation
These Guidelines complement the Council’s adopted Values of: Work Together; Work Safe
Home safe; Service Excellence; Value for Money; Trust and Respect; and, Supporting
Community

**Workplace Health & Safety**

Ensure compliance with WHS obligations and responsibilities as outlined in Councils policies
and procedures and under the relevant WHS legislation. These include but are not limited to
identifying potentially unsafe situations or work practices and notifying your Supervisor or
Manager (or the Health, Safety Manager/Area Safety Representative); never performing a
task that you believe is dangerous or for which you do not have the experience, or have not
received appropriate instructions and training or where the correct equipment to carry out the
task safely is not available; always work in a safe manner and in accordance with safety

instructions, where applicable; use the work equipment supplied for the job, in accordance
with the manufacturer's instructions), and any personal protective equipment, which the
Council deems necessary and has provided; be safety aware and report any actions to your
line manager which will assist the Council to meet its legal workplace health and safety
obligations.

You have the right to cease or direct cessation of unsafe work. In addition you are required at
all times to