Operations Officer

**Operations Officer**
**(**
**Job Number**:
**2300010W**
**)**

**Description**

**Operations Officer**

Are you a highly organised individual with exceptional administrative skills and have experience in providing outstanding sales support? Do you thrive in a fast-paced environment where attention to detail and effective communication are essential? We are currently seeking an Operations Officer to join our Fleet Operations team and help drive our success to new heights

**About the role**:

- Answer enquiries from members, customers, internal and external parties and providing information using a detailed knowledge of specific business activities;
- Prepare reports, documents, and correspondence within the business units for distribution to internal and external clients
- Providing sales and service across a broad range of related products and services including specialist product lines.
- Perform bookings and provide administrative support of group products and services to all contractors and staff
- Liaise with internal and external stakeholders with regards the daily operations of the business units
- Provide administration and office support to related business units
- Maintain office and administrative supplies

**About you**:
To be considered for the role of Operations Officer, the following qualifications, skills, and experience are required:

- 1-3 years relevant experience
- A strong customer service focus with the ability to develop rapport and deal with members/customers/clients in a professional manner.
- Ability to plan and organise own workload and appointments for others.
- Good communication skills both oral and written.
- Ability to work with mínimal supervision.
- Attention to detail and ability to work within acceptable levels of accuracy.
- Ability to meet deadlines.
- Experience in the automotive industry (advantageous).

**Why join RACQ?**

It is an exciting time to be part of RACQ as we continue our transformation towards better, smarter solutions that deliver more security and prosperity for Queenslanders. We are big enough to make a real difference in our community, yet small enough to nurture your professional and personal development.

By joining RACQ, you’ll be part of new sustainability initiatives, including a commitment to being a carbon neutral organisation by 2030. We’ve invested in and partnered with sustainable companies, including the introduction home solar and batteries, Green Home and Car Loans, and many other products and initiatives. We’ll continue to advocate for, research, and offer green solutions.

At RACQ we are passionate about building a diverse and inclusive workplace to create better outcomes for our employees and our members. We aim for our teams to be a true reflection of our communities and are committed to inclusion particularly people of Aboriginal and Torres Strait Islander heritage, and those who may experience diversity or disability related barriers in securing employment. Applicants from these and other diverse backgrounds are encouraged to apply. If you have any support or access requirement, please advise us at the time of applying.

**What we offer you;**
- Our employee benefits are designed to enrich your work life, your home and the community you live in, some of these include:

- Financial benefits and discounts on a range of banking, assistance and insurance products
- Give back to our communities with paid volunteer leave, payroll giving and volunteering for community events such as MotorFest and EKKA
- A range of flexible working and leave options, parental leave of 13 weeks primary carer leave, purchased leave up to 4 weeks per year, cultural observance leave, substitution of public holidays for cultural/religious reasons, personal leave for wellbeing, gender affirmation leave.
- Prioritise your wellbeing with our onsite and virtual health hub, discounts on health programs and access to wellbeing initiatives such as yoga, mindfulness, flu vaccinations, free and confidential Employee Assistance Program (EAP).
- Invest in your development with in-house development programs and access to 100,000+ online courses.

**Ready to apply? You’ve got this.**

**RACQ is a ‘Circle Back Initiative’ employer - we commit to respond to every applicant.**

LI-HYBRID

**Work Locations**

Eight Mile Plains 2649 Logan Road Eight Mile Plains 4113