Dental Front Office Coordinator/dental Receptionist

2 weeks ago

Mount Lawley, Australia Dentique Dental Spa Full time

We seek a highly motivated and skilled Front Office Coordinator/Dental Receptionist to join our dental practice.

If you are looking for a full-time position and have the skills and enthusiasm to excel in a fast-paced, energetic environment, then this opportunity is for you

**As a Front Office Coordinator/Dental Receptionist, you will be responsible for**:

- Managing the communication flows into, out of and throughout the office.
- Maintaining communication with patients in reception and with the team.
- Improving patient experience (customer service).
- Greeting patients with a warm smile and ensuring their comfort and satisfaction throughout their visit.
- Managing patient records and ensuring accurate documentation for seamless operations.
- Scheduling appointments.
- Taking payments.
- Making phone calls to follow up unscheduled appointments.
- Tracking statistics.

**Attitude, approach, qualities**:

- You must be someone who truly cares for our patients.
- Friendly and courteous at all times.
- Well presented.
- Must be authentic and real.
- Be a great communicator, who can handle difficult patients confidently.
- Must be tenacious in following up and not stopping until you have fulfilled your duty to the patient.

While dental experience is preferred, we place greater importance on the right attitude, approach, and qualities mentioned above. If you possess these qualities, we are happy to provide dental training.

**About Dentique Dental Spa**:

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