Dental Front Office Coordinator

18 hours ago

Mount Gravatt East, Queensland, Australia Fix Dental Full time $60,000 - $80,000 per year

DENTAL FRONT OFFICE COORDINATOR

About us:

The Fix Dental philosophy is simple: deliver the highest quality dental care at fixed, upfront, and affordable prices. We have two conveniently located practices in Mount Gravatt and Chermside and are proud to be a trusted choice for general, cosmetic and surgical dental care.

About the role:

We're looking for a people-first superstar who thrives on delivering exceptional customer experiences. This is more than a front desk role — it's a dynamic, relationship-driven position that combines administration, patient care, and sales support.

As the first point of contact for our patients, you'll set the tone for their entire experience — so being warm, confident, and professional is key. If you love helping people feel at ease and genuinely enjoy making others smile, we want to hear from you.

Your key responsibilities will include:

  • Managing day-to-day admin tasks: scheduling appointments, processing payments, and responding to calls and emails
  • Responding to new enquiries (online and phone), guiding patients through the consultation process, and ensuring every interaction is welcoming and informative
  • Providing exceptional patient experiences during consultations and follow-ups, and helping patients understand their treatment options

What we're looking for:

  • A genuine people person – someone who naturally puts others at ease
  • A positive, friendly, and enthusiastic attitude
  • A confident, reliable, flexible, and highly organised individual who thrives in a fast-paced environment
  • Strong communication skills and the ability to manage your time effectively

What you'll get from us:

  • A supportive and fun team culture — we laugh and celebrate wins daily
  • A leadership team committed to your ongoing training and development
  • The opportunity to contribute to the continued growth of a thriving business
  • A rewarding role where you genuinely make a difference — helping patients leave with a confident smile

This position would ideally suit someone looking for a full time position, however part time can be negotiated for the right candidate. This position also requires flexibility to work at both locations.

To Apply:

Please upload your CV & Cover Letter. In regards to the Cover Letter, please do the following:

  1. Address to Rebecca
  2. Tell us why you are suitable for the job
  3. What makes Fix Dental different from other practices

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