Customer Service and Sales Representative

20 hours ago

West Perth, Australia Royal Automobile Club of WA Full time

About Us: - With over 1.2 million members RAC is one of WA's most iconic and trusted brands. We are a purpose-led member organisation striving to create greater value for our members and deliver on our purpose to be "The driving force for a better WA."- Your Opportunity: - In the Customer Service and Sales Representative role -_ known as _Member Solutions Consultant_, you will engage with current and potential members from your local area showcasing the value and benefits of our products and services.- What you need to know: - Location: RAC West Perth Service Centre- Working hours: Monday to Friday 8.15am - 5.15pm (37.5 hours per week)- Salary: Starting at $59,197pa + shift loading / penalties + super + incremental salary increases as you take on opportunities to complete upskilling at your own pace. Training: You’ll be set up for success with a fully paid, in-depth structured training program directly delivered virtually to you by our professional Learning and Development Advisors.- Career Growth: Real career development, ongoing training, and support with genuine advancement opportunities.- What will you be doing: -Provide support and accurate general advice or up to date information on products and services. -Building and maintaining relationships with members recommending products tailored to suit their individual needs - What we looking for: As a member-based organisation, alignment to our values is essential and we are looking for a seasoned customer service professional with sales experience, ideally in a busy, multi-tasking environment. -Experience in working to achieving KPI’s/ targets both individually & as part of a team; -The ability to adapt & flex within a changing work environment, embracing and participating positively in change; -Excellent communication skills with the ability to listen & relate well to others; -The ability to demonstrate empathy and resilience in assisting members in difficult situations; What can we offer you?- Secure a full-time, permanent position working within your local community -Genuine career development pathways, supported by ongoing training and mentorship, offering tangible advancement opportunities. -Free Roadside Assistance and discounts on RAC products and services including Insurance, Holiday Parks and Resorts, Security, Finance and Auto Services -An inclusive & supportive environment, enabling all abilities to strive for success. -Professional career development & ongoing training. -Generous discounts on home, contents & car insurance, plus free roadside assistance. -Member benefits & opportunity to join a very active Social Club. - We are looking for an enthusiastic professional who will thrive in a culture of continuous improvement. BetterJourneysRAC #LI-JT1

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