Case Manager

Join a new program and support members of the community to engage with the Aged Care System including key communities like CALD, LGBTQIA+, Aboriginal and Torres Strait Islanders, Veterans, and people who are likely to disengage with Aged Care due to past trauma. This will likely include people who have been homeless, experienced DV or have ongoing mental health or AOD concerns.
- Full-time, permanent roles
- Hybrid working arrangements.
- Office based in Chatswood with a geographical scope across Northern Sydney.
- SCHADS Level 5 / $89,947 base - with incredible NFP benefits + 10.5% Super.

**_About Your Side & the Care Finder Program_**

Your Side Australia is a leading provider of support services for older people, people living with disability, mental health, and carers throughout Sydney. Established 30 years ago, we've kept our commitment to giving people greater choices and enhancing their independence and well-being. Your Side is a one-stop shop to arrange the care and support that allows people and families to get on with living a good life.

The care finder program delivers a national, face-to-face network of care finders. It provides support for vulnerable older people to interact with My Aged Care, access aged care services, and access other relevant supports in the community. The program aims to target harder-to-access groups in the community who are unlikely to engage with the system due to barriers such as language, cognitive decline, or a reluctance to deal with the government systems.

**_The Role:_**

Work for a reputable NFP in the Care Finder Program to perform a blend of case management and community outreach.
- Support a caseload of people to engage with the aged care system, with key target communities including CALD, LGBTQIA+, Aboriginal and Torres Strait Islanders and people who are likely to disengage with Aged Care due to past trauma.
- Build trust with vulnerable clients using trauma-informed and client-centered practice.
- Attend assessments and appointments with the client as well as support them to build the skills to achieve their goals, particularly those relating to accessing aged care support.
- Keep records that mean that program reporting requirements are met.
- Engage in one day a week of community outreach to generate referrals in key target groups.
- Attend events and meetings such as interagencies to engage with services and community groups.

**_About yourself:_**
- Ideally, you are bilingual - Cantonese or Arabic speaking is highly regarded to support key communities
- You have 2+ years of experience as a caseworker or social worker.
- You have a background in working with one or more of the key target communities or groups; CALD, homelessness, victims of DV, mental health, AOD, or veterans
- You have qualifications in Psychology, Social Work, or another relevant field such as case management, community services or counselling
- You have a person-centered approach and are trauma-informed.

**_Desirable but not required:_**
- You have knowledge of the aged care space and using My Aged Care

**_Requirements for the role:_**
- Double vaccinated against COVID-19 OR valid medical exemption
- Able to conduct Police Check

**_Benefits:_**
- Ongoing professional development opportunities.
- Flexible working arrangements.
- NFP salary packaging.
- The opportunity to gain unique and diverse experience in a new program.

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**Have I caught your interest for this incredible opportunity?**

**Please APPLY NOW - I would love to hear from you.**

**Do you know someone who would be a star for this role? Refer them to me and if they are successful, YOU will get a $300 referral fee and THEY will get an amazing role.