Office Manager

Make a difference for children and adults At Lindamood-Bell, we create the Magic of Learning by helping our students learn to read and comprehend to their potential. Find your passion in our full-time Office Manager position.

Lindamood-Bell requires all staff are fully vaccinated and proof of COVID-19 vaccination will be mandatory upon offer of employment. Requests for reasonable accommodations will be considered on a case-by-case basis.

We are looking for an energetic, organised, and proactive Office Manager who is passionate about customer service to join the leadership team at our Lindamood-Bell Learning Centre. Our Office Managers have a direct impact on the success of the Learning Centre. They are responsible for overseeing all aspects of office operations (including account management, scheduling, and project management). They are active members of our Sales teams, participating in the organisation and execution of marketing efforts. They develop relationships with our students and parents, modeling the Lindamood-Bell culture of friendly customer service in a warm and welcoming matter.

**Qualifications**:

- Higher School Certificate, or equivalent
- Minimum of 3 years experience in a fast-paced office environment
- Ability to take initiative and work independently
- Excellent organisational skills, with the ability to work effectively in an environment of fluid, at time competing, priorities, and independently problem solve
- Prior experience handling complex calendaring and scheduling for staff and students
- Reliable, flexible, and professional, with an aptitude for consistently positive interactions with others, including students, parents, and colleagues
- Exceptional people skills—strong verbal, written, and interpersonal communication skills are a must
- Passion for education coupled with a desire to work in an environment with children and families
- Meet Lindamood-Bell requirements for language skills and clerical ability including spelling, reading comprehension, and computer literacy

**Responsibilities**:
Manage and respond to the operational needs of the Learning Centre:

- Serve as contact person for prospective and established students, parents, and employees for all questions about Lindamood-Bell operations, including scheduling, accounts, and billing procedures
- Help create, update, and maintain schedules for students and employees, clearly communicating changes
- Manage Accounts Receivable: invoices, payments, and bank deposits
- Complete accurate bi-weekly payroll
- Oversee and maintain the appearance of the Learning Centre and its technology
- Oversee and organise all safety procedures
- Process client and employee documentation
- Communicate with company headquarter-based supervisors and departments regarding Learning Centre or requests from the company’s headquarters
- Organise screening and interviewing of potential employees
- Promote a strong team culture within the Learning Centre

Contribute as an active member of the Learning Centre’s Sales Team:

- Answer phones, providing general information about Lindamood-Bell’s services
- Schedule and maintain appointments for the Centre Director and Associate Centre Director
- Organise and help carry out details for marketing events
- Provide clear explanations of enrolment information, working with clients to find unique solutions to overcome roadblocks to instructions

**Remuneration**: AUD$70,000.00 - AUD$75,000.00 annually + superannuation.

**About Us**:
Lindamood-Bell is an internationally recognized leader in the field of education. Our Learning Centers are located in the United States, Australia, Singapore, Hong Kong, United Kingdom, and Dubai. In addition to our learning centers, we provide professional development to educators around the world. Over the years we have partnered with institutions including the University of Washington, the University of Alabama at Birmingham, MIT, Wake Forest University, and Georgetown University, to allow for independent analysis of our instruction. Our work has been recognized by the U.S. Department of Education and has been reviewed in scientific journals such as _Nature, Neuron_, and _NeuroImage_. Reporting on our success has appeared in _Newsweek_, _US News_, and _World Report, CNN_, _BBC_ and _PBS_, among others.

Applicants will be required to undergo pre-employment screening and background checks. Preferred applicants will be required to provide a prohibited employment declaration and consent to a Working With Children check as required by the _Commission for Children and Young People Act 1998_ (Cth). It is an offence for a prohibited person to apply.

Lindamood-Bell is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, creed, gender, religion, marital status, registered domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition including genetic characteristics,