Operational Communications Officer
2 days ago
**Operational Communications Officer**
The NSW RFS is seeking call centre operators to assist with dispatch and movement of emergency fire service resources.
**This opportunity offers**:
- 1 x Ongoing opportunity
- 2 x Casual opportunities
- Establishment of a recruitment (talent) pool valid for 18 months.
- Free on-site secure parking
- Location: Sydney Olympic Park (NSW RFS State Headquarters)
Our Operational Communications Centre receives a high volume of calls a year and operates 24 hours per day, 7 days per week.
You will be responsible for receiving, interpreting and responding to emergency and routine calls for assistance, such as fire related incidents, motor vehicle accidents and oil spills. The team operate the Bush Fire Information Line and AIDER support program requests.
This requires dissemination of relevant information, dispatching appropriate resources and monitoring responses to incidents through effective telephone and radio communication and data entry.
**Salary**:
- Full-time ongoing salary range of $67,975 - $73,901 per annum, plus 10.5% superannuation. In addition to salary, the role also attracts a shift penalty allowance of 26.14%.
- Casual hourly salary range of $37.22 to $40.46 per hour, plus 10.5% superannuation, plus casual loading.
Our centre can accommodate a team of up to 25 operators, who work on a varied and rotating roster, which includes night shifts, weekends and public holidays.
**Ongoing Operators**:Ongoing operators work 35 hours per week on a varied and rotating roster. A standard shift pattern is 12 hours and may start from:
- Day shift 6am to 6pm
- Night shift 6pm to 6am
- Swing shift - As required
**Casual Operators**:Our casual operators have access to our rostering system app where available shifts will be posted.
Secure parking is available on site for operators, however our headquarters is a short walk to train and bus services. Privately owned café and childcare facility operate on the ground floor of the building located at 4 Murray Rose Avenue, Sydney Olympic Park.
If you are interested in finding out more about this opportunity, please access the **role description**.
**Looking for more information?**
Check out our **FAQ's**, or reach out to our role expert Craig Geddes, Manager Operational Response, for a confidential chat on 02 8741 5298.
**If you’re interested in joining the NSW RFS**:
- A **cover letter** addressing the essential requirements of the role, outlining your suitability and why you are interested in the opportunity
- A **resume** which includes two current referees
**Recruitment Information**
- **We value a diverse and inclusive workplace **and actively** **promote the employment of women, people with a disability, Aboriginal people, LGBTQI+ and people from culturally and linguistically diverse backgrounds.
- The recruitment process may involve a range of assessment activities to determine your capabilities for the role (aligning to the NSW PSC Capability Framework). Additional checks for successful applicants will include referee checks and criminal history checks.
- A **recruitment (talent) pool** may be created through this recruitment process.
- Learn more about how NSW RFS members support communities across NSW below:_
**Vacancy Reference: R22/244
-
Nocc Operator
4 days ago
Sydney Olympic Park, Australia BAI Communications Full time**NOCC Operator - Day Shift** **-** **(** **2300004D** **)** **Description** **TEAMWORK thrives here** **WHY BAI COMMUNICATIONS** It’s an exciting time to be part of BAI Communications. As a leading communications infrastructure provider, our technical excellence is sought after around the world. Building on our ground-breaking achievements, we continue...
-
Communications Officer
6 days ago
Sydney Olympic Park, Australia Ambulance Service of NSW Full time**Position Title**: Communications Officer **Employment Type**: Temporary Full-time (three (3) months with possible extension) **Salary Range**: $109,857- $129,624 per annum + 12% super and benefits (Health Mgr Lvl 2) **Location**:NSW Ambulance State Operations Centre, Sydney Olympic Park **Application Close**:Midnight on 7 October 2025 With your skills and...
-
Communications Officer
2 days ago
Sydney Olympic Park, Australia Ambulance Service of NSW Full time**Employment Type**: Temporary Full Time, 38 hours per week **Position Classification**:Health Manager Lvl 2 **Remuneration**:$109,857 per annum - $129,624 per annum + super and benefits **Location**:NSW Ambulance State Operations Centre, Sydney Olympic Park **Closing Date**: 27 January 2025 **ABOUT NSW AMBULANCE** NSW Ambulance is an integral part of the...
-
Sydney, Australia BAI Communications Full timeNetwork Specialist Critical Communications - Critical Communications Homebush NSW 2140, Australia Req #105 Tuesday, 6 May 2025 WHY BAI COMMUNICATIONS At BAI Communications, we keep Australians, from the cities to the outback, connected, and the significance of what we do is felt by everyone. When disaster strikes, reliable communication is essential. In...
-
Receptionist/office Administrator
2 weeks ago
Sydney, Australia Apparent Communications Full timeBut you’re not just that. You’re curious. And you want to learn. And grow. Just like us. We’re looking for a front of house Receptionist and Office Administrator who wants an amazing opportunity to work within a fast paced creative environment. You’ll get to meet and greet our clients and friendly team along with the opportunity to assist with the...
-
Manager Communications
4 days ago
North Sydney Council, Australia BAI Communications Full time $120,000 - $180,000 per yearWHY BAI COMMUNICATIONSIt's an exciting time to be part of BAI Communications. Building on our achievements in broadcasting, telecommunications and critical communications, we continue to expand our operations, helping connect people, support communities and advance economies.We operate one of the world's most extensive broadcast networks, delivering fully...
-
Senior NOC Operator
3 days ago
North Sydney Council, Australia BAI Communications Full time $90,000 - $120,000 per yearThe Senior NOC Operator will, in a 24x7 environment, monitor the integrity of all the services maintained by BAI Communications Australia by responding to alarms, applying technical expertise and communicating with key stakeholders (such as our field teams and customers) to effectively and efficiently manage Service Level Agreements. A L2 Operator will be...
-
Front Office Manager
3 days ago
North Sydney Council, Australia BAI Communications Full time $60,000 - $90,000 per yearWHY BAI COMMUNICATIONSIt's an exciting time to be part of BAI Communications. Building on our achievements in broadcasting, telecommunications and critical communications, we continue to expand our operations, helping connect people, support communities and advance economies.BAI's history of delivering connectivity spans over 100 years. We combine access to...
-
Front Office Manager
3 days ago
North Sydney Council, Australia BAI Communications Full time $60,000 - $90,000 per yearWHY BAI COMMUNICATIONSIt's an exciting time to be part of BAI Communications. Building on our achievements in broadcasting, telecommunications and critical communications, we continue to expand our operations, helping connect people, support communities and advance economies.BAI's history of delivering connectivity spans over 100 years. We combine access to...
-
Operations Coordinator
2 weeks ago
Sydney Olympic Park, Australia Tech Domain Digital Full time**Company Overview**: Join our dynamic team at E-Vehicle Company, a leading innovator in the electric vehicle industry. Committed to sustainability and cutting-edge technology, we provide eco-friendly transportation solutions to our customers. As we expand our operations in Australia, we are seeking an experienced Operations Coordinator to streamline our...
