Office Manager
5 days ago
**About Us**
Salt Atelier is a leading Sydney-based wedding photography and videography studio, known for capturing timeless and emotional visual stories for couples across Australia and internationally. With a passionate creative team and a commitment to excellence, we provide exceptional service from the first consultation to the final delivery of beautifully crafted imagery.
**About the Role**
**Responsibilities**:
- Plan, organise, and oversee the day-to-day operations of the studio office to ensure smooth administrative and creative workflows.
- Contribute to the planning and continuous improvement of office services, including administrative systems, client service processes, and resource allocation.
- Coordinate with photographers, videographers, and creative staff to manage photo and video production schedules while maintaining Salt Atelier’s brand and quality standards.
- Oversee post-wedding client service operations, ensuring timely and high-quality delivery of photography and videography products.
- Manage client communication channels, handling inquiries, feedback, and complaints with professionalism, empathy, and efficiency.
- Allocate and manage office resources, including human resources, workspace, and equipment, to optimise productivity and operational efficiency.
- Supervise and support administrative and creative support staff, monitoring work performance and providing guidance and feedback.
- Manage and maintain office records, contracts, and accounts, ensuring accurate documentation and compliance with company policies and relevant legislation.
- Ensure all office operations, safety protocols, and staff practices comply with occupational health and safety regulations and other applicable government requirements.
- Coordinate HR and administrative functions such as staff onboarding, scheduling, attendance management, payroll and performance support.
- Liaise with vendors, industry partners, and service providers to support collaborative projects, secure resources, and facilitate effective business operations.
- Oversee the procurement and maintenance of office and studio equipment, ensuring availability of necessary materials and supplies.
- Promote a positive, professional, and collaborative workplace culture that aligns with the company’s creative values and operational goals.
**Required Skills & Experience**
- Previous experience in office management, administration, or operations coordination (experience in the creative or wedding industry highly regarded).
- Excellent organisational, communication, and leadership skills.
- Strong understanding of administrative systems, record management, and HR processes.
- Ability to work in a fast-paced environment while maintaining a high standard of professionalism.
- Proficiency in office software and management tools.
- Relevant qualification in Business Administration, Management, or a related discipline preferred.
**Why Join Us**
- Work in a creative and inspiring studio environment.
- Join a passionate, close-knit team dedicated to artistic excellence.
- Opportunities for career growth within a respected and expanding brand.
If you are a motivated and organised professional who takes pride in creating structure and supporting creative excellence, we’d love to hear from you.
Pay: $86,500.00 - $95,000.00 per year
**Benefits**:
- Salary packaging
- Work from home
Work Location: In person
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