Office Manager

About Us

Salt Atelier is a leading Sydney-based wedding photography and videography studio, known for capturing timeless and emotional visual stories for couples across Australia and internationally. With a passionate creative team and a commitment to excellence, we provide exceptional service from the first consultation to the final delivery of beautifully crafted imagery.

About the Role

We are seeking a dedicated and organised Office Manager to oversee the daily operations of our creative studio. This role is ideal for someone who thrives in a dynamic environment, balancing administrative precision with creative collaboration. The successful candidate will ensure smooth business operations, maintain high service standards, and support our team in delivering world-class photo and video content.

Responsibilities:

·      Plan, organise, and oversee the day-to-day operations of the studio office to ensure smooth administrative and creative workflows.

·      Contribute to the planning and continuous improvement of office services, including administrative systems, client service processes, and resource allocation.

·      Coordinate with photographers, videographers, and creative staff to manage photo and video production schedules while maintaining Salt Atelier's brand and quality standards.

·      Oversee post-wedding client service operations, ensuring timely and high-quality delivery of photography and videography products.

·      Manage client communication channels, handling inquiries, feedback, and complaints with professionalism, empathy, and efficiency.

·      Allocate and manage office resources, including human resources, workspace, and equipment, to optimise productivity and operational efficiency.

·      Supervise and support administrative and creative support staff, monitoring work performance and providing guidance and feedback.

·      Manage and maintain office records, contracts, and accounts, ensuring accurate documentation and compliance with company policies and relevant legislation.

·      Ensure all office operations, safety protocols, and staff practices comply with occupational health and safety regulations and other applicable government requirements.

·      Coordinate HR and administrative functions such as staff onboarding, scheduling, attendance management, payroll and performance support.

·      Liaise with vendors, industry partners, and service providers to support collaborative projects, secure resources, and facilitate effective business operations.

·      Oversee the procurement and maintenance of office and studio equipment, ensuring availability of necessary materials and supplies.

·      Promote a positive, professional, and collaborative workplace culture that aligns with the company's creative values and operational goals.

Required Skills & Experience

·      Previous experience in office management, administration, or operations coordination (experience in the creative or wedding industry highly regarded).

·      Excellent organisational, communication, and leadership skills.

·      Strong understanding of administrative systems, record management, and HR processes.

·      Ability to work in a fast-paced environment while maintaining a high standard of professionalism.

·      Proficiency in office software and management tools.

·      Relevant qualification in Business Administration, Management, or a related discipline preferred.

Why Join Us

·      Work in a creative and inspiring studio environment.

·      Join a passionate, close-knit team dedicated to artistic excellence.

·      Opportunities for career growth within a respected and expanding brand.

If you are a motivated professional who takes pride in creating structure and supporting creative excellence, we'd love to hear from you.