Department Liaison Officer

Location: Melbourne | CBD

Job type: Full time

Organisation: Department of Transport

**Salary**: $90,067 - $102,192

Occupation: Administration/Secretarial

Reference: VG/1701556

The Departmental Liaison Officer provides high-level support to the Minister, Minister’s Office, the Secretary and the Department, acting as a conduit for the efficient channelling of complex information and advice as well as the coordination of Ministerial Briefings, Correspondence, Cabinet Matters and Parliamentary Business. The Departmental Liaison Officer works with limited supervision and plays a key role in managing and coordinating the administrative and communication requirements and protocols between the Minister's office and the Department, including the monitoring and tracking of departmental responses to ministerial office requests. The position has a key quality assurance role with regards to briefings, correspondence and other documentation, ensuring that they are consistent with applicable protocols and standards.

**About Us**

The Department of Transport and Planning oversees key planning, transport and land use policy decisions and management across the State. A life-cycle approach to planning, building, connecting and sustaining communities means our people can come together to; improve services, deliver sustainable projects, focus on customer engagement, streamline regulatory approval pathways, facilitate community consultation and better realise local economic opportunities for more liveable communities across Victoria.

People & Business Services is a Group within the Department of Transport and Planning, and is responsible for providing business enabling people and corporate services functions, to drive a high-performance culture and to support integrated options.

**About the Role**

The Departmental Liaison Officer provides high-level support to the Minister, Minister's Office, the Secretary and the Department, acting as a conduit for the efficient channelling of complex information and advice as well as the coordination of Ministerial Briefings, Correspondence, Cabinet Matters and Parliamentary Business.

The Departmental Liaison Officer works with limited supervision and plays a key role in managing and coordinating the administrative and communication requirements and protocols between the Minister's office and the Department, including the monitoring and tracking of departmental responses to ministerial office requests. The position has a key quality assurance role with regards to briefings, correspondence and other documentation, ensuring that they are consistent with applicable protocols and standards.

**Position Outcomes**
- Facilitate strong working relationships between the Minister's office and the Department and other ministerial offices, as required, by ensuring a smooth flow of information and complex advice.
- Manage and coordinate administrative and communication requirements and protocols between the Minister's office and the Department, including the monitoring and tracking of departmental responses to ministerial office requests.
- Provide final quality assurance for briefings, correspondence and other documentation from the Department including consistency with applicable protocols.
- Assist and advise the Secretary, senior departmental officers and ministerial staff on relevant administrative and other matters, encouraging the Department's responsiveness to the operational requirements of the Minister.
- Contribute to a positive team culture and provide assistance to the broader DLO team and across the Governance and Portfolio Services Branch as required.
- Liaise effectively across the DLO/ BSO network, and with staff at all levels in the group and the Department as a whole.

**Knowledge and Skills**
- Detailed knowledge of the Department's structure, administrative mechanisms and protocols, and business activities.
- Well-developed organisational, analytical and planning skills and the ability to operate independently within given guidelines and timeframes.
- Excellent interpersonal and communication skills, and the ability to liaise and negotiate effectively with a range of internal stakeholders.
- Experience in reviewing correspondence, briefings and submissions on confidential and sensitive issues.
- Demonstrated ability to work on concurrent issues under strict timelines without supervision.
- Knowledge of or familiarity with parliamentary, cabinet and legislative processes would be an advantage.

**Qualifications and Experience**

Desirable
- Knowledge of or familiarity with the Transport and Planning Sector policy environment.
- Experience in the use of Microsoft Office 365 and Government eBriefings system (or similar).

**Cultural Values**

At DTP, we are commited to building a safe,inclusive and high performance culture through shared actions and behaviours - aligned to our strategy and direction, that empowers our people to deliver on our goals in a constructive way.

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