Senior Departmental Liaison Officer

Title: Senior Departmental Liaison Officer

Requisition ID: 8421

Work Type: Fixed Term Full Time

Fixed Term Period: End date 22/09/2026

Location: Melbourne - CBD

Date Posted: 12 Sept 2025

About Us
We create thriving places and connected communities. We bring together transport, planning, land use, precinct and policy functions in a single department to deliver the best outcomes for Victorians.

Together with our portfolio agencies, we are responsible for planning, building, operating and maintaining Victoria's transport, planning and land services for use by all.

We foster a safe, inclusive and constructive place to work.

People, Legal and Governance
provides business enabling people, legal and corporate services functions, to drive a high-performance culture; timely and accessible legal advice and services; and to support integrated operations and portfolio wide programs.

About The Role
This is a Fixed Term Position until September 2026
Position accountabilities

The Senior Departmental Liaison Officer is the key link between the Minister's office and the Department, ensuring critical information and advice flow smoothly in a fast-paced environment. This senior role manages and coordinates briefings, correspondence and documentation, while developing strategies for best practice and continuous improvement. You'll provide expert advice to the Office of the Secretary and senior leaders, ensuring the Department responds effectively to the Minister's operational needs. With a strong understanding of the relevant portfolios and departmental operations, you'll guide and inform the Minister's office on emerging priorities. As part of the Minister's office team, you'll uphold engagement protocols and role-model VPS values, fostering a positive, collaborative culture. This is an exciting opportunity for a skilled communicator and strategist to play a pivotal role at the heart of government, supporting decision-making and delivering outcomes that matter to the community.

• Build strong working relationships across the Minister's office, DTP Executive, the wider Department and other ministerial offices.
• Coordinate administrative and communication requirements, maintain protocols and provide decision making advice.
• Develop strategies and solutions that contribute to the effective management of information between the department and ministerial offices.
• Provide high level proactive and authoritative advice to the Office of the Secretary, senior departmental and ministerial staff.
• Liaise effectively across the DLO network, and with staff at all levels in the Group and the Department.
• Assist driving the team's workplan while consistently role modelling VPS values.

Position Description, please click here:
Senior DLO PD September 2025
Key Selection Criteria
We're seeking a dynamic professional with a deep understanding of government structures, protocols and operations to thrive in a fast-paced, high-pressure environment. You will be able juggle multiple priorities and deadlines, working independently within clear guidelines to deliver accurate, timely outcomes.

Your sharp critical thinking and problem-solving skills will help you assess situations, make sound decisions and act or escalate appropriately. Strong interpersonal and communication abilities are essential—you'll build and maintain trusted relationships with senior stakeholders, negotiate effectively and resolve issues constructively.

You will also be capable of managing and reviewing sensitive, confidential materials with discretion and can identify opportunities to streamline processes and improve systems. If you're ready to apply your expertise to drive better ways of working and support key government objectives, this role offers the chance to make an impact where it matters most.

Qualifications And Experience
Desirable

• Understanding of the functions and operation of government, including Cabinet, Parliament, and procedures associated with legislation, together with experience in the public sector.
• Knowledge of or familiarity with the Transport Sector and/or Planning policy environment.
• Experience in the use of Microsoft Office 365 and Government eBriefings system (or similar).

The successful applicant will be required to work a minimum of three days per week in the office, in-line with the VPS flexible work policy.

Culture Value
We welcome applicants from a diverse range of backgrounds representing the community that we serve, including veterans, parents, carers, First Peoples, people with disability, multicultural, multifaith and LGBTIQA+ individuals.

As an equal opportunity employer, we are committed to fostering a safe, inclusive, and high-performance culture. Through shared actions and behaviours aligned with our strategy and direction, we empower our people to thrive and meaningfully contribute to the department's goals.

What we offer

Working at the Department of Transport and Planning provides people with the opportunity to contribute to creating thriving places and connected communities for all Victorians.

For further details please refer to Careers at the Department of Transport and Planning.

Pre-employment checks and employment conditions

All new appointments to the department will be subject to a National Criminal Records Check, Misconduct Screening, and a Qualification Check where there is a requirement for a mandatory qualification. Information provided to the Department of Transport and Planning will be treated in the strictest confidence consistent with the requirements of the Privacy and Data Protection Act 2014.

Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa necessary for the nature of the position.

Recipients of Victorian Public Service (VPS) voluntary departure packages should note that re-employment restrictions apply.

Non-VPS applicants will be subject to a probation period of six months.

How to apply

Click the
'Apply'
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If you encounter any issues, refer to our Quick Reference Guide for step-by-step instructions.

Applications close at
11.59pm on Sunday 28 Sept 2025.
Please include both your resume and a cover letter. All applications must be submitted via the online portal, we're unable to accept email or manual submissions.

For further information about the role, please contact Charlotte Kritzinger - Manager Ministerial Services at

Important Information
If you require any adjustments to fully participate in the recruitment process, or need the advert or attachments in an accessible format (e.g., large print), please contact us by phone or email. We're here to support you.