Venue Manager

STREAT

Make the move to a role that makes a difference. Join STREAT and use your passion for hospitality to lead the day-to-day operations of our flagship cafe in Collingwood - providing a fantastic customer experience alongside workplace training for marginalised young people.
- Work 8am-4pm, Monday-Friday.
- Great Salary Packaging benefits.
- Find true meaning and purpose, working for a social enterprise that makes a difference.

Make the move to a role that makes a difference. Join STREAT and use your passion for hospitality to lead the day-to-day operations of our flagship cafe in Collingwood - providing a fantastic customer experience alongside workplace training for marginalised young people.

About the role

Your responsibilities will include:

- Work 8am-4pm across 5 days, Monday-Friday.
- Lead by example and manage your team of baristas and front of house staff, including rostering, recruitment, and training.
- Facilitate the workplace training experience for STREAT’s young trainees, supported by our dedicated youth programs team who are always on hand to support you and your team.
- Ensure health and safety requirements are met.
- Ensure the day-to-day operations of the cafe run smoothly, whilst always striving for exceptional customer service.

What we offer:

- Meaning and purpose - as a social enterprise, STREAT is a purpose-driven organisation and recognised as leading in social innovation. What you will do in your role will make a difference every day to the lives of marginalised young people.
- 10.5% superannuation and salary packaging benefits - as a registered charity, STREAT offers income tax benefits through salary sacrifice options (Including: General Expense Reimbursement, Meals & Entertainment Cards, Novated Leasing, and workplace expenses i.e., laptop).
- Annual leave - ability to increase additional annual leave each year (up to 6 weeks).
- Discounts - One free coffee every day, plus discounted meals, and coffee at the café.
- Professional development - access to regular staff training, free quarterly professional development sessions, such as: Difficult Conversations, Mental Health First Aid, Gender and Sexual Diversity, Trauma-Informed Practice, and loads more. We invest in you and provide opportunities to upskill in your specific areas of need/interest.
- Personal development and support - Free access to professional counselling and wellbeing services via an Employee Assistance Program (EAP).
- Awesome team and culture - A supportive and friendly team that is always there to support you. STREAT has a deliberately inclusive, energetic and creative work culture.

About you

We’d love for you to have:

- A genuine passion for hospitality.
- Excellent leadership and motivational skills.
- A track record of managing COGs and wage targets.
- Outstanding all round knowledge of Melbourne’s food and coffee culture.
- Minimum 2 years’ experience in a similar role.
- Experience in specialty coffee is preferred, but not essential.

About STREAT

STREAT is a Melbourne-based social enterprise that supports marginalised young people with a healthy self, healthy job and healthy home. The organisation runs a portfolio of hospitality businesses where young people get their workplace training, and customers get amazing food and coffee. Learn more on our website.

About our team

We’re a team of over 90 staff - mainly baristas and chefs - but also youth workers, social workers and a bunch of admin and support staff. Our team has four key traits: We dream big about changing the world, we’re creative in how we try and solve problems, we all roll up our sleeves and get stuff done - and we have fun doing it

As part of STREAT's onboarding policy, you will require a current Victorian Working with Children Check prior to commencement. Any cost to you will be reimbursed by us.