Experienced and Personable Cocktail Bartender
2 days ago
**An Experienced and Personable Bartender (Great Communicator)**
New Guernica Nightclub, located in the heart of Collingwood, is seeking an experienced and personable individual to join our vibrant, positive, and friendly team as the head bartender in its new basement club. If you're passionate about nightlife, customer service, and cocktail-making, we want to hear from you
**1. Position Description**
This will initially be a casual role, approximately 30 hours per week, combining the hands-on energy of a bartender with great communication skills. Reporting directly to the Venue Manager, you will be a key figure in ensuring the smooth and successful operation of New Guernica. This customer-facing role requires a proactive and engaged individual who can seamlessly transition between serving patrons and social bantar, particularly during peak trade periods. You will play a vital part in maintaining our high standards of service, safety, and unforgettable customer experiences.
**2. Tasks**
As a Bartender, your responsibilities will include, but are not limited to:
Customer Service & Sales:
Crafting and serving a wide range of beverages efficiently and to a high standard.
Actively driving sales through upselling and promoting specials.
Ensuring an exceptional customer experience, handling patron complaints and feedback with professionalism and a solution-oriented approach.
Demonstrated Experience: Solid experience as a bartender coupled.
Exceptional Customer Service and Communication Skills: A genuine passion for delivering outstanding service
Problem-Solving & Adaptability: A calm and decisive approach to managing unexpected situations, patron complaints, and incidents.
Current RSA certificate is essential.
Reliability & Flexibility: Available for evening and weekend shifts, which are essential for a nightclub environment.
Initiative & Proactiveness: A self-starter who can take ownership of tasks and contribute to improving venue performance and customer satisfaction.
Excellent Communication: Clear and effective communication skills, both verbal and written.
Please address the Job requirements in your cover letter.
**Job Type**: Part-time
Pay: $32.31 - $66.75 per hour
**Experience**:
- nightclub management: 1 year (required)
Licence/Certification:
- RSA (required)
Work Authorisation:
- Australia (required)
Work Location: In person
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